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October 2023 by Alma LaSoul999
All the fragrances are wonderful, l but I miss the Fuzzy Peach fragrance from back in the day ?
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June 2023 by Naveen
Excellent vegan products. Love their refill in aluminum cans options. Super friendly service.
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April 2023 by Utsa Hazarika
Really lovely and helpful staff. Thank you!!
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March 2023 by Tania Doiel
I just loved the place.The sales representative named Tanya was so nice and helpful for me can’t be described in words.Will come again to the store.
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February 2023 by Cclleen M.
I ordered the wonderful Shea Butter weeks ago. It has never arrived and it is not possible to track on the web site. I got an email saying thanks for my order, it has been shipped. And then crickets for 2 weeks. Can't get through to customer service or the only store left in NYC. The one in Rockefeller closed. Too bad Estée Lauder sold this brand to a Brazilian company I think, which has run it into the ground. Can't reach anyone for a refund so will call Amex to delete the charge. AWFUL what has happened to this brand.
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December 2022 by Rainey J
Kind of standoffish at first. Really was looking for candles but purchased soap and a couple of other items. The salesperson that helped me was well in tune with the products and how they work. Nice discounts and a cute bag (selection out of 3) that was free.
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October 2022 by Heather Dolland Tamam
I've been using products from The Body Shop for over 11years.They have products to address my skin concerns at every age and stage. Greatly appreciate their innovative approach to sustainable beauty.
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October 2022 by Alena Kos
Just experienced an act of discrimination from one of the team member at this location. I was quietly exploring their products. I also go through the list of ingredients on every product I buy. On some of the products you have to peel the back to see the list of ingredients. I took one of the TESTERS to peel it off to see what Im buying. One of the member staff told me I can’t do that l. I asked her why ? She said “just look ! Don’t peel anything” ( once again we were talking about the tester) I explained her I wanna see the list of ingredients, I need yo peel it “ IT SAYS PEEL ME TO SEE THE LIST INGREDIENTS” and this is the tester, she was like “ JUST SPRAY ON YOURSELVES, IM NOT ALLOWING YOU TO PEEL” and something if I give a hard time she would do something ( I didn’t catch that part) at that moment I left everything I was holding in my hands to buy on the counter and left the store. It’s terrible experience. From the moment you enter the store - they hate you. Awful Attitude.
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September 2022 by Katharine Nixon
I love the Body Shop and I’ve been a customer for 25 years, but I won’t return to this particular franchise, choosing instead to go to Rockefeller Center, because of the way I was treated today (3pm on Sunday September 4 2022) by the saleswoman there (possibly a manager? She seemed to be instructing two other staff persons, so I got the sense she was in charge).Right from the start, she addressed me in a cold, contemptuous tone. I opened a tester of face cream and tried it, and she yelled at me, ice-cold: “Ma’am. PLEASE don’t touch the testers without a popsicle stick!” I looked for the sticks and they were nowhere on the display. I felt embarrassed and stupid. I decided to keep shopping anyway.I filled my basket with items. Bath bombs, body butter, and a lovely mask I’ve wanted for the longest. Then I went to the register.Miss Friendly rang me up, and as I reached into my purse to pay with the bills I had set aside for this special trip, she curtly informed me that they don’t take cash.Since when? I thought that the Body Shop took cash. I don’t use cards for little luxuries and so I had to leave the store empty handed. She scoffed at me.I’ll never go back.
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September 2022 by Alena Kositsina
Just experienced an act of discrimination from one of the team member at this location. I was quietly exploring their products. I also go through the list of ingredients on every product I buy. On some of the products you have to peel the back to see the list of ingredients. I took one of the TESTERS to peel it off to see what Im buying. One of the member staff told me I can’t do that l. I asked her why ? She said “just look ! Don’t peel anything” ( once again we were talking about the tester) I explained her I wanna see the list of ingredients, I need yo peel it “ IT SAYS PEEL ME TO SEE THE LIST INGREDIENTS” and this is the tester, she was like “ JUST SPRAY ON YOURSELVES, IM NOT ALLOWING YOU TO PEEL” and something if I give a hard time she would do something ( I didn’t catch that part) at that moment I left everything I was holding in my hands to buy on the counter and left the store. It’s terrible experience. From the moment you enter the store - they hate you. Awful Attitude.
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June 2022 by Trecia
The store is very clean and organized. The sales representatives were very helpful and pleasant.
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June 2022 by Michelle Soto
I got some oils and cream I love the body shop
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May 2022 by Aigerim Kadyrova
So polite and helpful staff on 8th street location The body shop, please never change your TEA TREE collection, amazingly perfect?
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March 2022 by Lemon Pi
Got free sample of their Hemp lotion from Kings Plaza location and had to get a bigger version.Did a pickup at this location cause it’s close to my job and I’m so happy I did. The ladies there were friendly and helpful. Smooth pickup service.Also bought the facial exfoliating circular sponge thing. Just tried it this morning it feels amazing. Not too rough but just rough enough to really get in there. I will probably buy more to stock up.
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February 2022 by Cindy Winfield
There are no Body Shops in close proximity to me any longer so whenever I pass one while in downtown Manhattan, I must go. This one is welcoming!