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March 2024 by Kristi Conforth
I just recently visited to have my engagement ring appraised and could not be happier with the process. Travis was friendly, professional and extremely knowledgeable. Being able to watch him work really put me at ease. The tips he provides for insurance and cleaning are so helpful. He even cleaned my ring, so I left with it looking sparkling like new. Will definitely be going back should I have any future jewelry needs.
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February 2024 by Valentino Wong
It was super easy setting up an appointment to get an engagement ring appraised! Shoko and the team are great to work with.
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December 2023 by HK Jewels
Shoko, Travis, Violet, and the rest of the team at GAL have always given us friendly and efficient service at a very fair price.Highly recommend.
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December 2023 by jen
Absolute appalling unprofessionalism. If Shoko Abe’s rude phone/email behavior is a reflection of the company’s treatment to customers/clients, whether dealing with $1 or $100k, I’ll take my business elsewhere. Gems are of value, but please don’t forget the worth of human kindness, professionalism and respect. Yelling at customers because they did not hear you clearly over the phone is deplorable. Answering aggressively in an inquiry email is just as bad. Looking out for fellow customers/clients who may need appraisals. You are not just another number. There are plenty of others in NY who will treat you with respect, especially if you’re in a delicate situation or dealing with family heirlooms. Please Do your research. Have a safe and blessed day.
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December 2023 by Gabriela Bobadilla
Very detailed focused. Travis took his time to review every single part of the watch, and confirmed its authenticity. Will definitely go back.
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November 2023 by Jenny Uhr
Top notch experience. Shoko is extremely knowledgeable about so many things, sweet. The pricing is fair. Highly recommended.
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October 2023 by Trisha Arnold
I had an amazing experience with these appraisers. They provided a thorough, personal, and professional experience. They were able to answer all of my questions and provide me with excellent documentation for my items. Highly recommend.
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August 2023 by Justin Hayworth
Went to get a family heirloom ring appraised.The team was extremely knowledgeable and helpful. Pricing was reasonable and turnaround time was nearly instant.That ring is now on my wife’s hand! Well done and thank you!!
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July 2023 by Rebecca
I had my engagement ring appraised from here. I was hesitant at first but after reading the reviews and taking a chance I’m so happy I went! Worked with Travis and he was extremely professional and kind. Answered all my questions and offered advice for insurance. Highly recommend!
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July 2023 by Simon Lorenz
Got one of the most important and beautiful rings here. Highly recommend it.
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April 2023 by Charity B.
Professional and accurate. Have used them twice. Experience was a breeze!
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March 2023 by Manette Dennis
The whole process was very professional and efficient from setting up an appointment to getting the report for insurance. Travis is personable and happy to answer your questions. I never felt rushed through the process and I learned a lot about the piece of jewelry I brought in.
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March 2023 by Stanley Ng
It was always good to know that I had insurance in case my expensive stuff gets stolen or lost while outside. The customer service was great as well although the policy to cancel was a bit annoying but also understandable for the reason behind it. Makes sense to prevent fraud!
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February 2023 by Lynn Levy
After reading the positive reviews I decided to bring a ring here for an appraisal. They were very friendly and thorough and I highly recommend them.
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January 2023 by Paul L
I have had a great experience with Gemological Appraisal Laboratory of America. I had two diamonds appraised by them on separate occasions. Each time I felt they were courteous, professional and very knowledgeable about the diamonds and appraisal process. In the end, I felt I had received a very good value for the cost of their service. I highly recommend them.
