-
April 2024 by Melissa Yz
We stayed here for my Husband's 40th Birthday. Very clean and friendly staff and they provided a treat for us which was very thoughtful. Breakfast was good and delicious. Our room was by the elevator but we didn't hear any noises. Definitely recommend!
-
April 2024 by Izzy Sassy
We love this hotel! The location is great, the amenities are wonderful and the staff is amazing! Kamille, John, Anna and the manager Yomaly are outstanding at their jobs! They took care of all our needs and went the extra mile to make sure we were happy. We are coming back for sure!
-
March 2024 by Catalina Chaves
The perfect location but it is a fact that you pay in the priceThe service at breakfast was terrible on the two days we were there.The room on the 2nd floor was very noisy.Rooms: Comfortable beds, noise and light come inNearby activities: Close to everything downtownFood & drinks: There is a small bar in the hotel with good cocktails and a space for breakfast
-
March 2024 by Chris Dancy
I want to love this place. It's near everything I love to do.But I can't. There is no ice machine. So you have to wait up to an hour for some ice.The temp in the KING PREMIUM suites NEVER works.The staff just yells at you and tells you to wait 30 minutes and try again.This is my third visit, I WANT to love it, but I have to say avoid.Now I have to live in this hell for 400.00 a night for a cot, with nothing to drink, in a room too warm to sleep.Rooms: Small.Noteworthy details: There is no ramp to get into the hotel, so if you have bags, you're going to lift them up three or four stairs.
-
March 2024 by Irwin Schwartz
Room was small but comfortable and staff was super nice. Great location.
-
March 2024 by Derek Sider
Stayed at the hotel with my wife and two children, and it was simply splendid! All the staff were friendly and helpful, not something you always expect in New York City! The location is perfect near to Times Square grand Central, and everything there is to do in Midtown. We received two free vouchers for cocktail drinks, which I thought was a typical throwaway, but we actually cashed in for legit cocktails (Try the old-fashioned). The free breakfast exceeded our expectations with grab and go options plus hot Plates to order. Overall, we were very pleased with the character and vibe of this boutique hotel. Very much added another layer to our New York experience. We are happy we booked this hotel over one of the traditional brands.
-
March 2024 by Jessica Richardson
Great bar lovely staff awesome
-
March 2024 by Lolo Fox
Perfect hotel during the stay, comfortable welcome….The big problem now on our return is that we had €240 taken from our bank card and despite our countless emails and attempts to contact, no return……We even left 40 dollars for drinks when we left!!!!!No invoice, no explanation, it’s unacceptable and even dishonest!
-
February 2024 by Stefania Agnello
Really great value for money! Central location and clean rooms. People at concierge are smiling and very welcoming. One pain point: breakfast is very poor but there are very good breakfast diners nearby (Red flame my fsvourite)
-
February 2024 by Emmanuel Morazan
The room was very impressive; I wasn't expecting that much space for that low price. Anthony and Isa at the front desk were very welcoming, and Rondell was more than willing to help with our bags or local bars & eateries advice. The Lantern's Keep bar area downstairs was super cozy and had a nice cocktail/tapas type menu, I suggest the Strawberry Fields. There was free wifi, sauna/gym on the third floor, and many free amenities, such as a daily newspaper, toiletries, or even umbrellas if it's raining. Grand Central Station is a 5 minute walk from the hotel, which was extremely convenient for us. There is more I could say, but I will finish with the fact that this was an EXCELLENT stay for us, and we will for sure stay here again.
-
February 2024 by Jasmine Tosh Stewart
Such a great hotel! I the location is great! It's really close to Grand Central which is great. ?I also loved our large room. I would definitely recommend this hotel, and I will be back soon!
-
February 2024 by Twaunia Jordan
The perfect location... just a couple blocks from time square. You will still be with the crowd but sleep peacefully at night. Rooms are clean, beds are comfy. If that's not enough, top notch customer service provided by Ms. Isa and Mr. Rondell. They both went above and beyond to assist us, made suggestions and gave us directions. They were very kind and understanding. Everytime we saw them, they greeted us with a smile. We appreciate our stay and will be back!
-
February 2024 by Markia Thomas
My son and I came down from Baltimore to catch the Knick's game. We were celebrating our birthday's, we stayed one night here and our stay was amazing. The staff was super helpful and friendly. They provided great service! I'll book again in the future.
-
February 2024 by Steve P.
Great location with clean rooms and friendly staff.
-
January 2024 by vikram bakshi
Rooms are small but functional but you are paying for the location. Our family of 4 enjoyed it a