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January 2024 by Gerard Keenan
Jose and team exemplified world class customer service. Lucky to have a team like that in the heart of Manhattan. Thank you.
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December 2023 by Edward Yau
Always attentive and helpful service. The best UPS store in the area. Dont waste your time with the 3rd Ave location.
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November 2023 by Erik Ziemba
Super helpful! I had a handful of complicated Amazon returns and the manager was very kind and patient in getting it processed for me. Love going here!
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November 2023 by Sean
The folks there working was a lot more friendly and polite when the place first open. Now they treat you like nothing if you’re not a female or a member of their race.I work in retail before and I understand customer services jobs are tough but I really don't need much service. I am just there to drop off my prepaid packages. Ups need to get with the times and just install the drop off machine box with receipt printing like USPS and FedEx so I can drop off my package without the attitude/effort and interaction with employees.There are only two counters, if the people there don’t feel like helping customers scan stuff, they will just let you wait. They don’t care if there are continuous customer coming in. They take their time. You can wait and stare at them while they stack supplies in slow motion, watch tv, and chit chat.I probably won't be coming to this UPS store anytime soon. I will try to go to the one at Centre street.
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September 2023 by Elizabeth Diaz
Amazing shipping store! They go above and beyond and helped track down my package
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September 2023 by David Fontes
Best shipping and notary services in Manhattan! Not to mention the staff has been accommodating and easy to work with for my P O Box services. Great location!
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August 2023 by J S
Went here bc it had good reviews but... the girl at front desk spilled her water on the counter (accidentally of course). No reaction from any of the three workers until I ask for a paper towel.It spills on me, spills on my roll of exposed film that I was sending in to be developed. Not even one apology from anyone. Had irreplaceable footage of my girlfriend and I’s first trip.I’m sure other people have had good experiences but wow that was strange. Never had that sort of interaction in 30 yrs of life. Not even an apology to a customer? She was just smiling through it like nothing happened while I frantically try to dry my film...
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August 2023 by Roberta Marco
The UPS Store in Manhattan is my go-to destination for all things shipping and more! Their PO Box services have been a lifesaver, providing a secure and convenient way to receive my mail and packages. The staff is always friendly and efficient, making the process of setting up and managing my PO Box a breeze. Besides the excellent PO Box services, they offer a wide range of shipping options to suit my needs, whether it's for local or international deliveries. It's a one-stop-shop for all my shipping needs, and I appreciate the reliability and peace of mind they bring to every transaction. Moreover, I recently needed a document notarized, and the UPS Store had a professional notary available on-site. It saved me time and effort, and the notary service was handled with the utmost professionalism. Overall, the UPS Store in Manhattan is my trusted partner for PO Box services, shipping needs, and notary services. I highly recommend them for anyone seeking top-notch solutions under one roof!
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August 2023 by Veronica Leoni
I have been using the UPS Store in Manhattan for my PO Box services, and I am extremely satisfied with their efficiency and customer care. The staff is friendly and always willing to assist with any inquiries I may have. Setting up my PO Box was a breeze, and the process was straightforward. The store is conveniently located, making it easy to access my mail whenever I need to. Moreover, they notify me promptly whenever I receive a package, ensuring I never miss any important deliveries. If you're looking for reliable and top-notch PO Box services in Manhattan, I highly recommend the UPS Store!
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August 2023 by Paolo Colombo
The UPS Store in Manhattan has been my go-to place for PO Box services for several years now, and I am consistently impressed with the quality of their services. The convenience of having a dedicated mailing address in the heart of the city cannot be overstated. It's perfect for receiving business mail and packages securely. I appreciate their commitment to safety and privacy; they diligently handle packages, ensuring they are only released to authorized recipients. The staff is professional, and the process of renewing my PO Box is seamless each time. If you need a reliable and secure solution for your mail and package deliveries, look no further than the UPS Store in Manhattan!
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August 2023 by Vittorio Rizzo
As a small business owner in Manhattan, the UPS Store has been an invaluable resource for my administrative needs. Their PO Box services have allowed me to separate business mail from my personal mail securely. It's been an excellent way to maintain professionalism while keeping my private information protected. In addition to their reliable PO Box services, the UPS Store offers a range of shipping options tailored to my business requirements. Whether I'm sending packages locally or internationally, their shipping services have always been prompt and efficient. Furthermore, the UPS Store's on-site notary services have been a tremendous help in handling legal documents and contracts. Having a licensed notary available has saved me time and ensured the accuracy of critical paperwork. In conclusion, the UPS Store in Manhattan has become an indispensable part of my business operations, providing essential PO Box services, shipping solutions, and notary services all in one place. Their friendly and professional staff have made each visit a pleasure, and I highly recommend them to fellow entrepreneurs and anyone seeking reliable and convenient services.
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August 2023 by No Nombre Primero No Nombre Apellido
I had an item packaged and shipped from this store by an African-American female in her early 30s, but the item was never delivered. She personally packaged it for me. I trusted her with this very expensive item, and she saw what it was...According to the tracking, it just shows that a label was created and then it disappears... Make sure you buy insurance if she packages it or else be a victim of theft like me.
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June 2023 by T Wu
I trusted this store to print some immigration documents. I paid about $30 for 60 pgs of printing. The manager, Jose, initially helped me complete the job. However afterward, I discovered the pages were cut off at the bottom and would not be acceptable for use. Within one hour I brought this back to the UPS store and the same manager, Jose. I asked for a correction or refund. I gave my receipt and the printed documents to Jose. Jose made the strange argument that he could not verify the documents were printed at the UPS store even though I was there one hour ago, he help me directly, and I had the receipt. I said it’s just paper there’s not anyway to verify paper. He insisted he couldn’t have made the mistake and would not refund or fix the problem. When I pressed him to be fair, he got angry quickly and started yelling at me, telling me to leave. It made me very uncomfortable and I asked him to be professional as I was in my phone figuring out where to go since they took my money and didn’t help me. He kept yelling as I left and that’s why I am posting this review.
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June 2023 by John Briggs
Secure packaging, fast delivery, all your office needs in one? The UPS Store is the only one I trust in all of New York. Others are rough, slow, outright incompetent. These guys are best.
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May 2023 by Natalie Short
I recently renovated my office space and used The UPS Store to help me do it. What a fantastic job. They supplied everything anybody could ever need. Well done!
