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February 2024 by Sarah H
Had a wonderful shopping experience! Mark and Donyae were so incredibly helpful and answered all my questions. I am sure I’ll be back again soon!
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February 2024 by Sydney Charles
Merchandise of high quality and friendly staff. The staff was very professional. Oliver was especially helpful in assisting to find the perfect pair of boots for me. I will be back. Thank you, Thursday, for great service!
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February 2024 by Al B
The absolute worst shipping and customer care experience and it just keeps going. Ordered a pair of Thursday Boot Captains 2 weeks ago. The delivery company they subbed to has had the boots for four days in the same city but cant get them delivered. They missed three of the last days and kept pushing out arrival time, now their site doesnt even update from the last date and im told noone works on the weekends so itll be a total of over two weeks before I can earliest expect my boots to arrive, six of those days were within the same city. Contacted Thursday Boot but they dont seem to care, I contacted the shipping company and they dont seem to care. Should have just ordered another kind of boot off Amazon and skipped Thursday Boot, amateurs through and through!
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February 2024 by Geremie Ingrao
Not sure about the boots themselves, because I never got them. I ordered through the company site, who chooses to use OnTrac (a shady, unreliable shipper) and the order never arrived. Not to mention the tracking info the third party site provides didn’t update till 6 hours after the alleged delivery took place. Either the driver stole it or they left it outside an apartment on a busy street and thieves got it. Either way, I won’t be ordering again
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February 2024 by Lindsay Irwin
I had the best time finding my new perfect boots here with Layla! Such a great team selling high quality products. Thanks so much!
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February 2024 by E Luce
Highly recommend! You can smell the leather from inside the elevator before you even enter the store. Their team is proactive, organized and keep the shop clean. Layla is incredible-- she is knowledgable, attentive and always has great energy. Ask for Layla!! Even if you're not in the market for new shoes, the store is worth a visit. Thank you for a wonderful experience!
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February 2024 by Patrick Quaglietta
I was excited to received my Thursday wing tip boots. This was my third pair of boots and I was happy with my last two purchases. The boots came with no plastic bag around the boots like the other two orders. There was no QC/QA card in the box and the shoe laces were shredded. I took pictures of the laces and the number on the tongue of the boot as requested. I was told I would receive new laces. I brought up the missing QA/QC missing card to the person, and their response was it probably feel out of the box. Am I to believe that these were inspected before they went out? With no plastic bags on the boots and shredded shoe laces? Is this Thursday Boots quality assurance?I can only come to the conclusion that these were boots that were sent back and they slipped through the proper return channels.I can no longer trust Thursday Boots, for future purchasing or recommendations to co-workers and others in the construction field. I will be sending this email to Antonio Centeno from Real men Real Style, since it was his recommendation that brought me to your company.Not only do I believe Thursday Boots need to improve their QA/QC, they also need to improve their customer service team.A person that believes that a pair of laces should fix this needs a training.Thank youPatrick.
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February 2024 by Dajuan Rooks
Layla Furtado was insightful, and she knew how to cater to the exact style I was looking for. Would recommend for anyone that’s looking for assistance.
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February 2024 by Joshwyn Willett
Shopped in person after looking online. This is our second time in store. Kimani helped us get inside the store when the elevator was taking too long. Kaniya helped us check out after giving her advice and helping us see an idea of what we were getting. Sebastian was super helpful with getting us our sizes. We love Thursday Boot!!!
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February 2024 by Yusil Gomez
Juleex and Kanyia were very helpful and provided great customer service!!
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February 2024 by Silvio Gomez
First time at the store and had a great experience. Kanyia was amazing!
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February 2024 by Yuli Dominguez
I loved shopping at Thursday; it’s great to buy from people who really know their stuff. Donyah in the store was super helpful and patient while I analyzed my whole life to determine which boots I want ? The boots themselves I found very comfortable right off the bat, and I liked that most of the styles are versatile - can be dressed up or down. Highly recommend to anyone looking for boots they’ll actually want to wear over and over again.
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February 2024 by Gracie Lee Brown
Great experience and amazing boots! I ordered boots online and they were just a little snug but it was very easy to exchange for the right boot and right size in store! I’m a pretty anxious shopper and Abby was so helpful and kind - she really made me feel very comfortable and confident!
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February 2024 by Gabriela Medeiros
The store is incredibly beautiful!Shoutout to Layla for guiding me and helping me find my new pair. I’ll be visiting the location again for the Legends!
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February 2024 by Maya Keleher
Had a great experience at the store! The sales associate who helped me, Juleex, was so wonderful. Let me take my time trying on different sizes and also provided insight when I needed. Great shoes too!
