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November 2023 by Stephanie Valencia
Denise helped me last week and was wonderful. Just received my shipment back home in Oregon I was grateful for the experience and the care she gave to me. Cannot wait to come back in spring.
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September 2023 by Aurelie Biehler
Best customer service – helped me with some items I had purchased online (some brands can be very annoying). Was in and out in 5 minutes because they’re so efficient.
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August 2023 by Adele E
The sales associate I worked with, Scarlett, was very helpful. I was looking for a gift for my cousin, and she showed me multiple options to help me make the decision. She was very patience and the store manager was nice as well. It was an overall great experience in a lovely store.
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June 2023 by Tahmina Hossain
Very good customer service!
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May 2023 by Anshu Somani
I bought a leather loafer shor a month back. i have 2 complaints:1. Store: the salesperson told me he will put in 2 sponges along with shoe for better comfort. When i reached home, the same was not there. Very disappointed with customer service. Not going back to this store & definitely passing the bad word about the store.2. The shoe was like a big rock. i wore once and all my foot had were bruises. very bad buy. It just a name & no quality or comfort whatsoever!
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April 2023 by S Geronimo
Beautiful store, the staff is very friendly and welcoming. I had items put on hold and was greeted very well and my items were the waiting for me! Jam is awesome and so are the rest of the ladies. They really make everyone feel special ?
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April 2023 by Daniel Stimler
Beautiful store! Great customer service.
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March 2023 by Nikunj Jain
Beautifully designed flagship store with a caring team of professionals.
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January 2023 by Mons Mendoza
Having never owned anything TB, this first shopping experience was amazing all thanks to Joanie! She was warm, welcoming, and knowledgeable. My family and I visited this store so I could pick out a birthday grift and I could not have been more pleased. I walked out with a beautiful Kira bag and some matching sandals. I wish I had taken some pictures of the store as it was gorgeous! Just another excuse to come back and grow my TB collection!
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January 2023 by Monsserat Mendoza
Having never owned anything TB, this first shopping experience was amazing all thanks to Joanie! She was warm, welcoming, and knowledgeable. My family and I visited this store so I could pick out a birthday grift and I could not have been more pleased. I walked out with a beautiful Kira bag and some matching sandals. I wish I had taken some pictures of the store as it was gorgeous! Just another excuse to come back and grow my TB collection!
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January 2023 by Bradford Buonasera
This store is really nice. The manager was great and helpful and every clients looked so happy to be there.This store is really I. Oressive
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January 2023 by Kim Koh
Called ahead to reserve the shoes I wanted - when I got there, Joanie had the shoes set aside and ready for me. Her service was exceptional - she treated us with such warmth from the start and was patient and understanding as I tried on a number of different pairs and took time to decide. She provided great advice and service without being pushy at all. Really enjoyed my experience at TB thanks to Joanie!
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January 2023 by Lorraine Scot
Great selection of items and friendly, attentive staff.
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October 2022 by Priti Mehta
Worst phone customer service! I called the store to ask a question and see if they had a product in the store and the associate acted like I was doing her a favor by shopping there.
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September 2022 by Drew
Shady people who use a person’s work after letting them go on pretext reasons. Not to be trusted and anyone with a conscience ought not associate with such dirtbag grifters who have such little regard for the people whosework they use.
