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March 2024 by Grace A.
I popped in this morning for some last minute supplies for a cleaning job. I'm pretty versed in city pricing and I have to say I was impressed. The people that work there are all very friendly and helpful. I would recommend this store because of the pricing, the customer service and the variety of stock options.
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April 2023 by Brandon J. Lloyd
They truly have just about everything. Highly recommend asking for help because A) all the staff is incredibly helpful and B) there is so much in a small spot… you’ll need it.
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April 2023 by Tracy Becker
Really hope this last remaining hardware store in the neighborhood stays open!
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February 2023 by Farah Alani
Needed more paint for a contractor on a pinch. From the time I called the store and spoke to Karen and Jerome, who found the paint, charged me via a credit card auth, and put the paint in an Uber all in 20min! I my contractor had the paint 15 min later! Highly recommend!!!
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October 2022 by Luke Wilson
I would recommend that you avoid this place if at all possible. I typically do not leave negative reviews, but this was the worst customer experience of my life. I came in with some pieces of hardware, and asked whether the staff could help me find an adapter between them. The person helping me told me that he had 20 years of experience in the hardware business, and that I didn’t know what I was talking about. He was generally incredibly rude. I then had to go back to my apartment, do some online research, found the piece that I needed, and found that it was in stock at this store. I then went back, and was able to purchase the piece.I can handle staff not being knowledgeable, I can handle staff being rude, and I can handle prices that are ripoffs. However, the combination of the three is intolerable. The only instance in which I’d recommend shopping at this store is if you know EXACTLY what you are looking for, are okay being treated terribly, and are okay with overpaying.
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October 2022 by Luke W.
I would recommend that you avoid this place if at all possible. I typically do not leave negative reviews, but this was the worst customer experience of my life. I came in with some pieces of hardware, and asked whether the staff could help me find an adapter between them. The person helping me told me that he had 20 years of experience in the hardware business, and that I didn't know what I was talking about. He was generally incredibly rude. I then had to go back to my apartment, do some online research, found the piece that I needed, and found that it was in stock at this store. I then went back, and was able to purchase the piece. I can handle staff not being knowledgeable, I can handle staff being rude, and I can handle prices that are ripoffs. However, the combination of the three is intolerable. The only instance in which I'd recommend shopping at this store is if you know EXACTLY what you are looking for, are okay being treated terribly, and are okay with overpaying.
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May 2022 by Columbia Vitolo Team Compass
Ace hardware. The only existing hardware store in TriBeCa post Covid. Friendly service. Good chance they have what you need.
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May 2022 by andrew corrigan
What a hardware store should be. Not a warehouse were no one knows where anything is
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February 2022 by Christopher Craig
Nice bunchof guys but remember ACE hardware has the highest prices
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January 2022 by M G.
Very helpful! Answered all my questions and even allowed me to order my mix paint over the phone as I was running late. Once I got there the guys working were very friendly and they treated my dog especially well... Multiple treats! Highly recommended
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October 2021 by cena sucks 316
Good selection good service great prices
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September 2021 by Tanner Chung
Not open on Sunday as advertised
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May 2021 by Griffin M.
Very rude and not helpful for your needs. I watched several customers come in while I waited with similar results. I'll go out of my way to go to another hardware store.
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May 2021 by Lisa C
I called ahead to make sure the store was open and had my items. A knowledgeable guy took care of my every question even when I could only describe something in an abstract way. He gave information about each item and best application practices.The service reminded me of the old school hardware stores I recalled my father frequenting when I was a child. I looked down to see if the floors were the same as the old wooden dusty floors I remembered. I do that often, lol.
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May 2021 by Rajab
In Google map it says open at Sunday. But it's not open . wasted my time driving parking please update your Google map.