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October 2023 by Fahed Bhutta
0 stars if possible. Rude, unprofessional and comically stupid. Bought 2 door sweeps earlier today and they didn't match. Returned to store to exchange one to match either of the previously purchased sweeps. Bought a new sweep and walked out, walked in again in less than 1 minute because it was similar but not exact match to either. 3 employees accused me of stealing the second one when I just walked out in front of them AFTER paying. Harassed me for almost 20 minutes since the one braincell they shared made them forget how to use their camera system to prove what I was telling them. I asked them to check their cameras multiple times, they couldn't figure how to operate the camera system while still arguing and accusing me of theft. Will NOT be returning there.
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April 2023 by AMUSE THE MUSES
Very nice and helpful. Went to buy a replacement screw and they got their hands dirty and helped me fix my scooter’s pin, at least temporarily until the replacement part came in.
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April 2023 by Carolyn Katz
These guys are amazing. A real neighborhood place. Super helpful, super nice. Always worth it
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March 2023 by Shannon Taylor
Great privately run store. They have everything.
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December 2022 by Laurin S.
They simply do not make em' like this anymore AND especially the owner Neil's wisedom, honesty, kindness and vast knowledge. So ethical and helpful I wanted to clone Neil. I will never go to a big box store again knowing that this gem of a resource is right in my own backyard. We need to shop local.
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October 2022 by m c b
We are regular customers of J&M - it is an excellent hardware store - they have a great selection and Neil, the owner, is very helpful, knowledgeable and friendly! They always have exactly what we are looking for :)
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September 2022 by Kerry M.
I had a few packages delivered here. I recently relocated nearby. I was interested to also look at their store & get to know the staff. The young man was very friendly and welcoming. The owner I presume, was very cold and dismissive. It's disappointing because I would rather shop at a mom n pop shop than Home Depot. When you enter this establishment, the owner is the first person who you see. I may come back to shop. I dunno.
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September 2022 by Cesar A.
Friendly helpful and fast is the staff in here . Dan is the man if you ever need anything to do with welding then this is your place .
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August 2022 by Cherie Oliver
THe staff here is incredible. This is probably the friendliest business in all of Manhattan. Really kind and helpful people!
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May 2022 by John Crae
Good ppl used to shop here a lot when working for Edison
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February 2022 by Kelly Yuspeh
Great local hardware store! So happy it’s here in the neighborhood!!
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November 2021 by Angelo Owens
Great customer service!
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September 2021 by Ali W.
Love this place! They stock everything you could possibly need in store and have completed several projects for my apartment both promptly and well. Very reliable.
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August 2021 by Mo King
Absolutely excellent service! Helped me find a missing screw for my inline skates and saved my weekend. Thanks so much!
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August 2021 by Ben Lenovitz
Amazing staff, work down the street and they always help me out
