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August 2023 by Google user
A hardware store that has everything you need from household cleaning supplies to home renovation projects tools and supplies.
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March 2023 by Nat B.
Brought in a lamp for rewiring - this guy is a cheat! He just changed the external wire and left all the old wiring inside the rest of the lamp, reconnected everything together very badly, mangled the lamp and overcharged us on top! So my electrician spent his time trying to get it to work and in addition to paying for his time, I had to replace the dimmer (issues caused by defective wiring in the lamp). Thinking of reporting them to small business bureau. This place is a fraud! Update - just spoke to them. They lied that they told my husband that they weren't going to rewire to the light sockets (he said they never said that) and that they spent 4 hours on "that thing" - takes 5 minutes to disassemble the lamp! Fraudsters and rude on top of that! His comment on the phone - "why didn't you do it yourself"! I should have tried - would have saved $140 in their "services" plus the time I paid the electrician plus the cost of a new dimmer!! Avoid at all cost!!!
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February 2022 by PSTARS
I was just walking by and stumbled upon this gem! They have everything you need and nothing you don't. Attentive staff that at first blush knew their stuff. Good prices. Can't wait to get back and discover more this hardware store has to offer, looks like I will be checking a lot of boxes off on my home improvement list!
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October 2021 by Jonathan Cohen
Expect to be ripped off. 16$ for a piece of scrap wood. 5$ at home depot. I’m all in favor of small business but not like this.
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September 2021 by Fernando Peralta
(Translated by Google) Good attention(Original)Buena atención
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February 2021 by Chinarider B.
I sent this by email to the owner after this happened, but since they didn't think anything of it to respond, posting it publicly. Today (Feb 25) I was in your store at about 10a and this was my experience. - I stood at the register for at least five minutes with two of your employees looking at me several times from the aisle with no move to assist. I finally said can someone help me and he made me come to him. - I saw that he wasn't wearing his mask over his nose so I backed up. He said "don't be scared" and I said I'm scared of people who after a year of a pandemic refuse to wear masks correctly. To which he replied that he's sick of wearing masks. - I told him everyone is but that people are still dying. And his response was to remove his mask completely. - I left the store when this happened and I will never come back. And I recently bought an apt in the neighborhood and need a lot of work done. But that shouldn't matter. Your employees need to be better trained.
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January 2021 by Phil H.
Walked in and asked what shelves I could find rope, duct tape, and a few bags of lyme. After a puzzled look by the staff I laughed and asked for some items I needed for a few home repairs I wanted to do. Helpful guy who showed me what I needed. I think he just wanted to get me out of there. Maybe my opening joke didn't go over too well? Decent local hardware store.
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June 2020 by Carla Sherman
Super nice people, honest, great selection goods, fair prices for area
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April 2020 by Connor Smith
I've gone here a couple times for a few different projects. The staff working the floor are very competent, know what they have and offer good advice. The prices are typically higher than the Rainbow across the street. The register has terrible card connection and poor programming. The cashier is often impatient and occasionally rude.
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October 2019 by Fatma K.
I have been going to this store for many years. It's always the best experience with stuff that works there. Very professional and friendly. Also, I always find what I am looking for at the best price in the store. I would definitely recommend everyone to shop here.
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October 2019 by Danielle R.
Absolutely excellent customer service! Staff is very friendly - I recently moved to the UES and needed a few things for my new apartments. Locks, keys etc. - The staff helped me and explained everything to me so it made the process actually enjoyable and smooth. The aisles are filled with anything, everything and more then what you would expect to find at your local hardware store. I highly recommend this hardware store!
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May 2019 by Lori L.
Good old fashioned hardware store. Personalized help and servuce by knowledgeable people.
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February 2019 by Danielle N.
Honestly surprised to see this place have such bad reviews. I live in the neighborhood and they've been nothing but helpful each time I've needed a local hardware store. Definitely would recommend for quick fixes ;)
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December 2018 by Matt T.
I'm really confused how the guy at the counter has still been in business after this many years. Every time I go in this store I get the worst vibe and experience ever, and I just walk away feeling ripped off. He's so nasty and unhelpful. It's such a chore for him to do his damn job and help me out.
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November 2018 by Joe Soave
Hands down, best hardware store on UES. Very competent, helpful and creative staff. And they have EVERYTHING you need for DIY and beyond.
