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March 2024 by Lissa Heeley
Savanna (not sure spelling) is always friendly and helpful! Plus my pup loves her ?
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March 2024 by Julie Manis
I was at this UPS store on a Sunday afternoon. It was busy -- six people in line and just one person behind the counter. But the line moved quickly because they handled each person with competence, courtesy and a working rhythm that was truly something to behold. Shoutout to Savannah for your excellent service!
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February 2024 by Lilly
Lissette & John S are excellent workers here @ this location of UPS service. Friendly and very helpful! I recommend that this is the place to go in the needs of mailing, packing/shipping, as well as getting passport pictures.
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February 2024 by Catherine Stein
The personnel are WONDERFUL!!!
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February 2024 by ILEASIA BARR
Very helpful and very nice great people
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February 2024 by Ellen Taylor
Best service helpful with my prints
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February 2024 by Dennis hawkins
Lissett, the store manager is wonderful. Always providing professional assistance with grace. Dennis
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February 2024 by Lois Lowenstein
Lissette is most helpful always —patient and thorough and stays with problem until solved. She is to be valued by your company as a unique employeeLois Lowenstein
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December 2023 by Ethan Moeller
The staff is great, clearly works hard and efficiently. The reason for the rating is UPS understaffs with just one staff member. The line extended out the door.
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December 2023 by T Monkerypiano
Been going for years always a lot of fun and excellent service. Nice people.
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October 2023 by Jackie Pinto
To the owner - Jesus and the other gentleman who works alongside him are top of the top. This review has nothing to do with them, they are both amazing. I had the most disgusting experience with LIS and she told me that you - the owner -would not care and she actually blocked my email from going thru to the “district manager”. Pls respond here if you would like to discuss further. If not - I am calling the BBB and the news. SHAME ON HER and for anyone who lets this behavior continue. Just for you to know how it started Lis suggested I “come to the store and look thru 300 packages to find yours”. This is your manager? I will never set foot into your location again. Pls contact me. Also - I just contacted the store at 7:15pm on 10/23 and was told by the young man that my package was not at the store and not in their system and I should file a claim. This afternoon Jesus told me my package was still at the store. So someone pls enlighten me as to what happened between 12pm and 7:15pm. I cannot believe this is how you treat customers in 2023 in NYC. I am disgusted.Update: 1 week later and no owner has made contact. I guess when “LIS” said “the owner won’t care either” - she was certainly correct. Shame on you to let your employees control you. Pathetic.
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October 2023 by Peter Nichols
I was in the store September 21st. The manager was amazing. Lizette was her name I think. She was juggling 5 things at once and yet she remained calm, courteous, and professional. I was impressed! Would hire her if I had a company! ⭐️⭐️⭐️⭐️⭐️
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October 2023 by Brenda Bendigo
Not sure what ia happens but is now 8:20 am and this location is still closed. Based on Google open time is 8:00 am. Not good, I'm late for work for no reason??
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September 2023 by Mimi Boat Gaming
The first time I stepped in I felt like I was home the employees were so nice they took care of everything without a problem.
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September 2023 by Jorge Mendoza
Best ups store have all your needs shipping notarize with Lizette great costumer service
