-
March 2024 by Suzanne Bahadi
Quick and friendly service at this location! Makes Amazon returns easy. Keep up the good work!
-
March 2024 by Maria Cuenca
So fast and efficient!!
-
March 2024 by Pedro Canals
Good service
-
March 2024 by Noreen Clarke Morrow
Very Helpful
-
March 2024 by Victor James
Overpriced, hard to reach someone and aholes on the phone. Costs far far more than other locations, repeated calls go to their voice mail and when did reach someone ahole.
-
March 2024 by Elaura
We booked luggage storage here (through a third party) while we spent our last day in NYC. The UPS staff member who helped us was very polite and kind, and took good care of our bags.
-
February 2024 by Relja Leposavic
Easy, quick and seamless.
-
February 2024 by Max Kaizer
I've been unable to reach anyone by phone at this location and responses to my emails have been significantly delayed. This suggests that the location may either be understaffed or inadequately trained, or possibly facing other issues. It appears seeking answers in person would be a more efficient approach.UPDATE (following the store's response to my review): I called just now for the Nth time and got the same auto-response instructions to e-mail you for fastest service. Well, I've been e-mailing you but under a different name to protect my identity online but you are not responding. So you are only quick to respond to bad reviews here but not picking up the phone and not responding to customer e-mails.
-
February 2024 by Praba Nage
Excellent customer service. Staff is very courteous, professionally provide efficient services.
-
February 2024 by Rosa Bocchino
Very efficient quick and reliable. Have taken 3 documents to be apostillized on 3 different occasions both by state and federal. So grateful for their timely efficiencyOn number 4 now. Still excellent!
-
February 2024 by Gilad Bloom Tennis Enter. Corp.
The person that helped me was knowledgeable and treated me with respect.
-
February 2024 by Marissa Vitarelli
This UPS Store Location made the apostille process so quick and seamless; it has been an absolute pleasure working with Kenny specifically! I highly recommend using these apostille experts for legalizing documents in a timely and professional manner. Rest assured they will be handled with care.
-
December 2023 by Tommy M.
My experience with the UPS outlet in downtown New York was exceptional.It was on Nassau Street , 2 blocks from the 4 Seasons. I was in town on business and had NO time for silliness delays or complications. The rep was quick, on point, gave me my best options and I was out in less than 4 and 1/2 minutes.Thumbs up.
-
December 2023 by HSfreddyCS
Kamiko, Eliot, and Danny are phenomenal. Their responsiveness was truly impressive, addressing my inquiries promptly and with a genuine willingness to assist. The representative I interacted with was not only knowledgeable but also displayed a friendly and patient demeanor, making the entire process smooth and enjoyable. This level of customer service is undoubtedly a testament to their commitment to customer satisfaction. I greatly appreciate their dedication and commend them for their outstanding support.
-
December 2023 by Leo Vergara
It is completely impossible to reach this store on the phone to follow up on anything done there. If you're lucky to have someone answer the phone, you will be asked to hold, then the line will drop. You'll start calling again and again, only to find that "all operators are busy." The voice message says to leave a voicemail but nobody has ever returned one of my messages, even when I was inquiring about a service, much less to follow up on something already paid for.
