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March 2024 by SH Yoon (NYster)
Sometimes a bit busy but not too bad. Decent staff & only real good loc near Canal St.
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March 2024 by Shahid Bashar
Nice staff and quick in and out services. Went for a notary public, and it was super fast. They take cards and cash.
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March 2024 by Serge M
Came at 2:30 pm. It was closed because the dude went to a lunch break!!!Update: the owner posted a standard reply to white out his reputation.
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January 2024 by Neil Grayson
This UPS store is convenient and the staff are very helpful and nice. Yes it was under renovation for a while, but not a good reason for bad reviews. Its totally fine now and service is fast
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January 2024 by Samantha Enterkin
The team of people that work at this location are patient, kind and knowledgable. There may be some growing pains as they renovate their new location, but I wouldn't take my packages anywhere else.
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January 2024 by Matthew Applegate
Worthless. Can’t print shipping labels here. I was told to come back with a printed shipping label. Is this 2024 or 1990?
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December 2023 by Ken Cirka
Super efficient, wait is 1-2 minutes so you are in and out quickly. Staff know what they are doing, do it right the first time and they are very friendly. Although this has been on Canal Street for over a year, it appears as a pop-up as it is under construction. Ignore the look, they do a great job every time. Have used them at least 20 times for Amazon returns, mailing letters, returning my Spectrum router and each time is quick and accurately done.
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December 2023 by Archil Srivastava
Lily Zheng is very polite and helpful. I went for notary and she did it pretty quick!
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December 2023 by Yifan Sheng
Why you don’t upload the new location?Waste lots of time on finding the right spot
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October 2023 by Carson Hunter
I was in Manhattan for a work related trip and wanted to ship myself some items I had purchased in the New York area but didn't have room in my luggage to bring back with me myself. As other reviewers have mentioned, this place looks like a scam. I'm not sure if they were remodeling or under construction or what but the place was stripped of all wall coverings and there were cardboard and trash everywhere. The main desk was setup on a folding table with cables and computer equipment strewn sloppily all over the place. Despite all this, I still tried to ship something there and the employee told me they did not have boxes big enough for what I was trying to ship (two pairs of expensive shoes). I suggested taping two boxes together and the employee was very hesitant to and kept trying to talk me out of it. He eventually convinced me to go somewhere else instead. I'm not sure what kind of UPS store this is and how they are still open but I would never go near this place again. If I had not gone to another UPS store, I may not have ever seen my items again. This place clearly doesn't want business.
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July 2023 by Ladyquay
1st of all, they are now located at 393 Canal Street but they don't have the decency to update the address online for potential customers. The reason I gave them 1 start is because I called to confirm their notary's hours and was told Monday-Friday 12-2pm, fine. I walk there today in the rain to be told that the notary is not there and when I shared the info I was given, the reply was "I don't know who told you that". Horrible business that clearly doesn't give a darn about losing money and they certainly don't know what customer service is!
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July 2023 by trent d.
This location is closed. It is now a smoothie shop.
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June 2023 by Asya Kamsky
This store moved around the corner to Canal Street between W Broadway and Thompson. Repeated accepted edits to Google Maps don’t seem to show still…
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June 2023 by Michele Di Paolo
This location is not on w Broadway it’s loved to canal street
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May 2023 by William Mallick
The store has moved to:393 Canal streetWhich is a 3 min walk from the old location.They are very much in a "moving in phase", but I had no wait to send a package, and they were very polite.