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March 2024 by Ashley Lovell
always have had fast and friendly service here
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March 2024 by Mengdi Gu
I went to the location for notary service per the guidance on ups website. The stuff told me no notary service. I asked him if I need to wait until the notary comes later in the day or recommendation for other notary location. He straight up ignored me. He might have a bad day but it’s not a great represent of UPS.
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February 2024 by Paul Zeman
They open when they want and close when they want. The hours of operation are basically whenever to whenever the F we want!
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December 2023 by Melissa Bennett
UPS store is great. The workers are friendly unlike at the USPS, you can drop off packages knowing they will get where they are going definitely like the post office.
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December 2023 by jesse myhrom
My package arrived when I was told it would, but the service was definitely not good when I wanted to ship my package. I will say that I was allowed to pack the box myself and wait as they taped it closed, because I don't like the idea of having them do it for me. But the person helping me was unprofessional. They were on a phone call the entire time I was there and complained to the person they were talking to about getting a box for me and that they didn't like "shipping" orders. And it was close to closing time when I was about to leave and someone came in behind me, and the employee complained to the person they were talking to that they should've said they were closed.
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December 2023 by Peter S
Don't send your packages here. The owner of the store adds additional fees on top of it. They say that it's owner enforced regardless of UPS's Global policies.
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October 2023 by Devin W
Consistently does not open until 30 mins after posted time. Rude employees with nasty attitudes. One man with tattoos is a cartoonishly nasty person who yells at anyone who has the misfortune of being around him. The store consistently replies to these reviews but does NOTHING about it.
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October 2023 by Kate P
Jamelia was really helpful. Polite and friendly. I had confidence she would pack my items carefully.
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October 2023 by Saint Chris
Hours of operation are 8a - 6p weekdays. At 9:24a on a Tuesday this UPS Store has not yet opened for the day.
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August 2023 by Bonnie Ding
Wasn't open 8/19/23 at 12:30pm. Sign read "be back in 15 mins" - at least put the time you will be back. Better yet, adjust your posted hours to include a lunch break.
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August 2023 by Charlotte G
Avoid. I went to ship two packages to two separate locations and paid for labels. Heavyset woman with short hair pulled in a very small ponytail said she’d put on the labels and that I could leave.Turns out she shipped both packages to one location? And used my paid label to ship someone else’s.I went back to the UPS store only for their workers to keep dodging my question and put me in another line and wait over 30 minutes while people were cutting ahead. Then they said they’re not responsible and to file a claim. But on the UPS website it literally says local stores are responsible. I’m out over $200 because of their stupidity and irresponsibility.Always always put on your own labels, don’t let them print it for you for $3 extra a label and put it on all they do is mess up with no remorse! And if you ship anything over $100 I would definitely AVOID coming here.
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August 2023 by Van W
The service is either terrible or ok depending on the person who helps you. They have one worker there who is so bitter and angry that he is like a cartoon of a person; it doesn't seem real how awful he is at customer service. I would never leave a box without a receipt. And I only use them to return stuff so whatever they do to the box after I leave is not my concern. I would not trust them with anything I cared about EVER. I saw them pile up boxes in front of their mailboxes they rent and then deny a customer access to his mail while they ridiculed him in front of the line of customers. They continued for ten minutes making fun of him after he left?! I'm sorry, what?
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August 2023 by Occasional New Yorker
This place is busy but I have had only good service here. The staff are very busy, and the place is full of boxes, but somehow they manage to be nice. I have dealt with different staff members, and all have been helpful. Watch how much stuff gets delivered when a UPS truck arrives… unbelievable!
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July 2023 by Kar Fox
This place is busy but I have had only good service here. The staff are very busy, and the place is full of boxes, but somehow they manage to be nice. I have dealt with different staff members, and all have been helpful. Watch how much stuff gets delivered when a UPS truck arrives… unbelievable!
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July 2023 by Kris Stone
You bring them things to shred but they make you bring the bags to the back and say they can’t protect your paperwork until much later - or you can feed it through a crack in a bin yourself, but they are closing.,,And it was two grocery bags for $116NOT $2 A pound as they said - And they insisted. It was so hot in the store and a line a mile long so I just paid twice what I owed- Something is very messed up here.Go elsewhere!
