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February 2024 by robb munoz
I live close by and never have an issue with the weekday staff, but the man working on Sunday is not pleasant. I went on 11am on Sunday as they opened and waited outside for 20 min and no one showed up..I just left and came back on Monday. Just today I tried to return my spectrum cable box and he said my device was invalid.. and told me to go to another ups location. I did and had NO problems... the weekend staff needs serious training.
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February 2024 by Alain881
Useless and clueless employees, seems they will hire anyone
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January 2024 by Ryan Thomas
Randomly closes during posted business hours
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December 2023 by Ben Fields
They charge you money to tape your package shut. Silly....
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November 2023 by ANNE DITTMEIER
As a small business owner I appreciate Caesar & team immensely…! They are always there for me, daily, helping me get my packages out…with a smile…! Appreciate them very much..!
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November 2023 by Orange Seven
Charged me $5 to print a return label. Not a place I'm planning to come to often, but I'll still probably go to another store.
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November 2023 by Deborah Forest
Great patience and skill, very grateful
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November 2023 by Donna L
Miserable male employee. Chubby, tall, curly hair. Ignores me and another customer for 5 mins just sitting down sorting paper while we’re waiting. No “I’ll be with you” etc. such a miserable human being should not be working in any customer facing job. Should not be showing his face in society if he can’t act like a decent human being. Worse UPS location with the worse staff. HATE coming here.
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November 2023 by Asia Diamond
I wanted to thank Robert for helping me to send a very expensive, antique piece of art. I was worried about how to pack it safely, how much to insure etc. Robert was hands on and personally wrapped it, packed, helped me with paper work and even didn’t get upset with my toddler who made a mess of his candy bar. Thank you for your patience and kindness.
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November 2023 by Timothy Brown
Amazing customer service!
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November 2023 by Modesta Vera
I love the vibe I get from these guys. They treat each and every customer with respect and such a manner. I even can say I’m happy when I come in. Big guy is so funny ,the kid with glasses is quick and the manager Cesar is reliable.
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November 2023 by Adan Ramirez
Robert ,Neil, and Cesar are the most adequate team you can ask for. Service fees are high but we are in manhattan. It is expected. They handle my shipments with care and profiency even during peak hours. Thank you so much guys.
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November 2023 by Catherine Dexter
Every time I go here the young guys working here are playing around on their phones. Laughing one clowning around. Blasting music. And even was bouncing a basketball around. I come to this location every week and at least 2-3 times a week. Very unprofessional here and the one guy looked so angry when there was a long line and he was by himself. He was VERY frustrated and his face clearly showed it. I’ve been a UPS costumer for over 20 years. This is unacceptable! I live right down the clock so this location is very convenient.
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October 2023 by Kpop Kdrama Queen
I ship all my packages to my clients from this location. I never had an issue. All packages were delivered and prices were fair in comparison to the post office. Sometimes, I needed extra help and they always were nice and patient.
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October 2023 by simon reverchon
I would never go back to this place, one of the workers a big guy with a beard ! Should not be an employee of a company like this one! It’s was the worst worker I ever seen! His not polite ! Not helpful ! And really slow ! I live in this neighborhood and I have a lot of friends changing location because this guy ! I really hope you can do something about this guy! That way we can finally go there !