-
March 2024 by Yilan Gao
Nice branch! Ashley is sweet and helpful.
-
March 2024 by Abdulkadir Sarac
That’s incredible guys who works here.Great Service⭐️
-
March 2024 by Brandi Glover
Ashley was courteous and very helpful and efficient with the shipping and passport services I needed.
-
March 2024 by Emma woolaston
I was GOOGLE for Notary Public near me in Manhattan and was SO HAPPY when appear The UPS STORE? because I saw they now offer this service. PLUS yes. PLUS ASHLEY was the Associate handling my service, I can said plasent welcome right attitude behind the counter.You have my 5⭐️⭐️⭐️⭐️⭐️
-
March 2024 by Faraz Tayyab
Jeff at the UPS store is amazing. Handled my Amazon returns quickly and even helped me deal with an issue on my order. 12 out of 10 customer service
-
March 2024 by André Chuong
Ashley was a wonderful associate and was extremely helpful and responsive when I needed to return an item. I appreciated her quick service and friendly demeanor even with a busy store and other waiting customers.
-
February 2024 by Doton Yoo (YooDoTon)
Ms Ashley provided me with the needed notarized document with excellent customer service! Thank you !
-
February 2024 by Avni Degirmenci
I came in to have some important documents notarized and I was helped by an amazing representative named Ashley. She was kind, patient, and really helpful. Everyone who works in this store is friendly and goes out of their way to help you.
-
February 2024 by Danny Mayer
Two guys working there tried to charge me $50 to print a single shipping label and for a single box/tape, both were barely paying attention and were much more interested in the basketball game they were watching
-
January 2024 by Susana G
I've always received courteous and patient customer service at this location, even when I had a huge bag of Amazon returns to scan. They don't dawdle either. One of the guys also went out of his way to find me some extra box lids that my kid's teacher requested we ask around for.
-
December 2023 by Guillaume O
Walked in to return a package, for which I had an electronic return label on my phone. UPS charges $4 to print a simple return label (single black and white page), and for that price you have to log into a computer and print it yourself. By comparison, FedEx prints any of their electronic labels for free, and only charges 20 cents to print a single page (20x cheaper than UPS!!). Also, UPS staff (in Midtown Manhattan) are almost always rude, aloof and/or unhelpful—I tend to have much better experiences at places like FedEx or even USPS.
-
December 2023 by Antonio Berducci
I walked in with a partial email from Verizon to have it printed or haven’t managed by someone there for me to return this product back to Verizon. The manager came over while I he was still on his phone, looking at his phone and not doing customer service and pointing at the desktop instead of him coming around the counter and showing me how to do self which was unnecessary because I’ve done this before and all I had to do was actually just forward the email to the store email for them to print the UPS receipt to be mailed back to Verizon.This young man, polite kind in South broken he had braids and he was such a gentleman his mother, his parents it’s such a great job for him to look at me and with my puzzle frustrated log tell me you can actually send your email to our store. Email at 4959. Whatever it was and he finished the transaction for me politely, someone should have a talk with his manager. He is rude in different and a present.However, this gentleman who help me with the braids whoever he was, he was fantastic, patience, and engaging
-
December 2023 by C D
This UPS location never opens on time. Why say you open at 8 AM? Its a lie. 8:30 AM, 8:45 AM, you are still not open. And when you do open-- there is never an apology or great customer service. Its like we are an inconvenience to you not the other way around. This is my 2nd time going to this location and my last. I rather go to 57th Street.
-
October 2023 by Samantha Alexander
I’ve been to about 10 different UPS Stores around the city and in other states, and hands down this one is the BEST. The folks working here are so helpful and polite. They managed a full store of customers quickly and efficiently and were so kind. I recommend this store even if it’s a little out of your way.
-
October 2023 by Feng Brian
this store never opens or closes on time. don’t bother coming if you’re in a rush… it’s been almost 20 minutes past opening time and the store is still closed. 10+ customers have came by and left (this is not the first time)