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March 2024 by Sharon Bahus
The gentleman serving me was polite and helpful recommending packaging for my items. The options were all in stock clearly & neatly displayed. I particularly appreciated his kindness & patience with my questions & senior citizen brain…Give this employee a raise!
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March 2024 by Wesley Rogers
Staff were rude and unhelpful
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March 2024 by F. Kamal
The guy at the store was just phenomenal. His name is Jonathan.
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March 2024 by Jackson Tuck
The team at this store was super helpful, kind, and knowledgeable getting my documents printed quickly and cheaply.
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March 2024 by Priscilla Diaz
Jonathan helped me and is literally the best !!!! Thanks for getting my package shipped :)
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January 2024 by Maryam Nazir
Called this store over and over to ask if a notary was working and no one picks up. Went to the store and waited in line for 15 mins only to be told the notary will only notarize from 11 to 4. It was 4:20pm and the notary was present (I have used this notary a dozen times) but would not take 20 seconds to sign a damn form.
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December 2023 by Phoenix Jackola
The employee #141583 was very helpful with wife's transaction and it is rare for me to understand and like someone because of my wife's autism but he was very nice and helpful to her.
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December 2023 by HD Live Music
I went this morning to get a quote for shipping a package and was already worried about the bad reviews- and so it was. The employee was annoyed and seemingly not happy to serve a customer.
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October 2023 by Jada Washington
I needed to get a document notarized, this store gave me the run-around, just to not do it properly in the end.I came to this store, to get my Student Visa Application notarized. During my first visit, he said that I would need an Affidavit of Affirmation for him to notarize it, no one in my program or at my school expressed that I needed this and were confused, but eventually found what the man doing the notary could have been alluding too and signed it for me.I went back and he said that they couldn't sign that I had to, I left to re-print and signed it...then he said, that I couldn't sign it, but I had to do it in front of him...very unclear with instructions and made this process infinitely more difficult.After all of this, the man doing the notary didn't even notarize the document that I needed him too. He notarized my Affidavit of Affirmation, instead of notarizing what I came to him for, which was the Student Visa Application (he could have done both as well but chose not). I repeatedly inquired before leaving whether he needed to notarize the Visa Application and how I should sign it if he wouldn't be witnessing the notarization. His response was that I could sign it anywhere; it didn't matter. This lack of clarity and guidance was indicative of incompetence.This whole process, because the notary is only available from 9-12 and I am on a college schedule took 2-3 DAYS, to complete just for him to not do what I needed. Eventually, I had to go elsewhere and they PROPERLY stamped, signed, and embossed my documents and the whole process took a total of 15 minutes, if that. Will never come to this store again and will not recommend it for anyone needing a document notarized...very incompetent and unnecessarily difficult process that can easily be done elsewhere.
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October 2023 by thierno gueye
The services they offer are very appreciated. Great Customer service. The NOTARY are fast and very professional. Thank you Jonathan for being there whenever we need to notarize some documents. You're such a nice person.
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October 2023 by Marlene Lieberman
Need a Notary? The UPS store has a Notary Monday - Friday. I needed something notarized and I was pleased with the diligence in reviewing the documents first. I recommend calling ahead to confirm times.
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September 2023 by Blaise Lowen
Pretty horrible people working here. Extremely rude, and of absolutely no help. Apparently you are unable to package your own package with your own tape inside the store?? UPS corporate said this was absolutely not a thing when called so definitely just scummy business practices to get you to pay for their overpriced packaging service, hopefully corporate addresses this. Go to another UPS store and save yourself a headache
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September 2023 by S T
Jonathan went above and beyond to help me out tonight. His customer service skills are outstanding - super friendly, prompt, and knowledgeable. Thanks, Jonathan!
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August 2023 by Mildred Weiss
Amazing customer service! Josh is super helpful and friendly. His notary stamp has saved me several times.
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August 2023 by James D
Jonathan was very knowledgeable & helpful getting my box shipped to Beecher, Illinois. I highly recommend this store on Broadway & 97th St. In NYC. Give him a raise.
