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March 2024 by D D
The 2 guys who work there are the nicest guys ever. I've been going for years and every time without fail I leave feeling like they've given me exceptional service, yet again. I know on the their names is Mohamed (not sure of the spelling). The other guy who i remember from years ago is so nice too, i just don't know his name.Just wanted too let people know, these 2 guys are top-notch!
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February 2024 by Saul Kaiserman
Notary is Monday to Friday 4-5pm
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February 2024 by Sylvia W.
I got this box because I have porch pirates in my apartment building and after months of trying to retrieve stolen packages, I bit the bullet and rented a box at this UPS Store. It is within walking distance of my home and my only regret is that I didn't rent the box sooner.I now send all of my package deliveries, and am transitioning all of my mail, to this location. The staff at this location go out of their way to provide world-class customer service. They are friendly, kind, and helpful. I have been renting this mailbox for 2 years and I highly recommend.
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February 2024 by Robyn Winsor
Have been going here for over a year now. The staff are always kind, efficient, knowledgeable and approachable- great people skills. Always a pleasure doing business here.
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February 2024 by Althea Aaron
What a difference the right UPS Store makes…2 different stores, 2 OPPOSITE experiences.The 1st was a real drag, problematic, cluttered and miserable; the other was simply marvelous for all the right reasons, ie., was a well organized store, friendly reception, fast, helpful, efficient & patient.The person serving me managed time well. While I combed thru my phone to acquire the right info, she served another customer.She kept an eye on me. When I was ready, she made her way back over to me… all with a pleasantness. I won’t go back to the other store. But I will definitely revisit this one!
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February 2024 by Zubair
Clerk behind the desk was chill
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January 2024 by Rekalibrate
First time using this location, was weary and ready for a negative experience based on the reviews..However I was greeted with smiles by a pair of knowledgeable employees who took care of me and another customer and we were both in and out.I will say, however, that the "miscellaneous taxable" charge could use a little more transparency because it comes off sketchy. I am more than willing to pay 12 bucks to have you pick out a box, wrap my items, pack everything, label it, and securely tape my package. But say that. "Full service packing" for example or something.
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January 2024 by Lois Fentress
The staff is helpful
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December 2023 by Al Powell
I always receive kind and efficient service. I go in so much the staff knows me.
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December 2023 by SalimTheDjedi (ZuZuNatural)
I love my UPS store on Frederick Douglass Blvd. They are warm and welcoming and extra helpful.
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December 2023 by Nightmare (Malec2Nightingale)
All I can say is that they ship my packages off on time and so far they haven’t fail me yet.
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December 2023 by Roberta Polite
The employee's here are very knowledgeable, team oriented, friendly and considerate. They work as a team very polite and well mannered. They get you in and out according to your need of service. I recommend this location to everyone in the Harlem neighborhood.
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December 2023 by Jp Talty
The guys who run the counter are fast and smart. I’m always in and out quickly.
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October 2023 by Elizabeth David
I am obsessed with the staff. They are so helpful, patient and kind. 10/10 and why I keep coming back.
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October 2023 by Wes Johnson
Efficient and courteous service. I was delightfully surprised.