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February 2024 by Marissa Alarcon
If I could rate this zero stars I would!I just went in there for a colored print job of a simple file. They printed a test for me and it came out colorless with vague green to it, I said that looks nothing like the actual file, they said they couldn’t help me and didn’t know how to change the color cartridge on the color printer, I waited in line to ask for a refund on what I already did as it was useless, I waited for 10 minutes neither of the male employees came up to me so I just left. Do not go here!!!!!
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February 2024 by Rhea Rao
If I could give this place 0 stars I would. Lost my package, absolutely no customer service. The person in the store was unhelpful, rude and unprofessional.
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February 2024 by Rudra Patel
Super aggressive and rude staff. Would never go this one again.
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February 2024 by Andrew Stuckey
Very nice staff, but one of the slowest UPS I've ever been to. And it seems everyone in line is not dropping off packages pre-labeled, but needs 5-10 minutes of employee assistance for one reason or another.
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February 2024 by Robert Lum
Be wary. Contrary to their listed store hours, this location is occasionally closed because the incompetent employees fail to show up for work.
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February 2024 by Sofia Mele
Every time I come to this UPS it ruins my mood. Absolutely unpleasant experience every single time with the most rude staff. Its 17 minutes past opening time and the they still haven’t opened and I’m standing outside with this stupid box. I literally hate it here it’s so unreliable and unprofessional. Management needs to take a serious look at this place.
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February 2024 by Kate Mills
Horribly old and rundown store. Terrible customer service and penny pinching policies to make the customer spend more than necessary (e.g. $3.75 to print one black and white page for a shipping label!). Go to fedex down the block. Much better store, service, and prices.
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February 2024 by James Wegner
They were closed for “lunch” at 2:30???
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January 2024 by Sain Xie
REMOVE THE MISLEADING SIGN!!!!I visited this UPS store because of a clearly displayed advertisement for notary services on the store window. However, my experience was highly disappointing and frustrating. Upon inquiring inside, a staff member bluntly informed me that they do not offer notary services. When I pointed out the advertisement, her response was extremely rude, accusing me of being blind and misreading the sign, which supposedly included the phrase "available at select locations only". However, after double-checking, I can confirm that no such disclaimer was present.This misleading information is bad enough, but the staff's behavior was even more unacceptable. When I pursued the matter, seeking clarification or an apology for the misleading advertisement, the same employee dismissively told me it was none of her business (???). This is not the level of customer service one expects or deserves.I strongly advise against visiting this store. The false advertising coupled with the unprofessional and rude behavior of the staff makes for a very unwelcoming and unhelpful experience.
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January 2024 by Janet Bering
the ups website is false — this store does not have a notary. staff seems to get this question a lot and appears actively annoyed about it. didn’t even offer to help or suggest a nearby ups with such services. Update your website and treat your employees better so they’re nicer to customers.
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January 2024 by Daniel Ruskin
Staff was aggressive and judgmental. Did not help with basic shipping tasks.
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December 2023 by Morgan Weidinger
Do not print here. They charged me eight dollars just use the computer and could not help me format my image to fit on a page. Absolute thievery. I had to report the charge to Amex to get my money back.
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November 2023 by Elea Franco
came here at 3 pm and they put a sign that said “out for lunch, will be back soon” waited and they didn’t come and I wasted my time
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August 2023 by Andrew R. Caban
It's 8:40AM and still not open. Unprofessional.
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July 2023 by Barbara Koltuv
I was surprised to se the two negative reviews. This store has always been great for me. Often crowded and busy. The staff always fast and efficient. Prices are high, but they get the job done.