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June 2023 by Karla Cruz
Beware all vet techs, vet assistants, and vet receptionists—do not work here. Ina Obernesser is an abuser. Her hospital is a revolving door due to the abusive way she treats her staff. I don’t mean to be intense but “abuse” is literally the best way to describe the way she behaves. Screaming, threatening, and gaslighting will become a typical day for you. She treats her patients and clients fine, but her staff like trash. Beware.
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February 2023 by Tamaru A (MVC30)
Very helpful staff. They were understanding to my situation as I just loss my dog and gave me a listening ear to cry to. They really care about what they do there and their customers.
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January 2023 by Lavonne B
I took my puppy Francis in for his first visit this past Saturday. Everyone was SUPER sweet and accommodating to both of us. I really appreciated this because I was a little nervous, not knowing what to expect. I'm confident that my relationship with this establishment will be a positive one and they will take the very best care of my lil one. Sincerely, Frankie's Mom. ?
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July 2022 by Didi Acevedo
my babies have been going to these vets since they we located at Banfied in the 116th Street mall. i trust the vets there and will continue going to them as long as i have pets.
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February 2022 by Crystal MyLife
Lance, don't like everyone, but he loves the ladies here. I love them too, they take care of my baby and my concerns I have they're very attentive to our needs.
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September 2021 by Manuel Cordero
The staff at this location are always incredibly wonderful and sweet! If no matter what they seem to tackle each challenge that comes their way with 110% of their ability put forward. I highly recommend of this location because of the care and love they put towards your pets. If no matter what they seem to tackle each challenge that comes their way with 110% of their ability put forward. I highly recommend of this location because of the care and love they put towards your pets.
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July 2021 by RAFAEL RIVERA
They are the best. They take very good care of my toy poodle. The staff and vet are wonderful. I recommend them to everyone.
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July 2021 by Manuel Tortellini
The staff at this location are always incredibly wonderful and sweet! If no matter what they seem to tackle each challenge that comes their way with 110% of their ability put forward. I highly recommend of this location because of the care and love they put towards your pets. If no matter what they seem to tackle each challenge that comes their way with 110% of their ability put forward. I highly recommend of this location because of the care and love they put towards your pets.
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July 2021 by Brittany Shelton
I highly recommend of this location because of the care and love they put towards your pets.Awesome staff and doctors
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May 2021 by Andie Dodge
I love Banfield, best wellness program. I just contacted this place to set up an apt and the person I dealt with at the front desk was horrid. Extremely rude complete turn off. Once I have an apt with the doctor, I will gladly change this review but wow. Something should be done. This woman was just plain rude.
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April 2021 by tatiana dudley
They were friendly, clean and fast. Follow covid 19 protocols. The veterinarian calls you while your outside to inform you of your pets progress and lets you know what you have to do to take care of you pet and offers suggestions once they have looked your pet.
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March 2021 by Heavenly Lizzie
Amazing service. I was saddened when Pet Smart closed their doors at East River Mall but am so happy they are still a 10 min cab ride from my home.
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December 2020 by Sallie Jackson
Uptown Vetenary is now Banfield Hospital. Staff and doctor are Courteous! Professional, my cat was returned alive a d unscathed so I am happy. They offered a payment plan which is affordable. I'm ecstatic!???
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December 2020 by Sabrina Richardson
This is a new location for my pet, but he experienced the same excellent care at this facility as he did at our old location in SC. I am so happy to have a location walking distance from our home! Great team!!
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December 2020 by Kevin K
Good luck getting an appointment. They don't seem like they care about maintaining patient relationships. They just keep taking appointments and appointments to the point that you will need to wait two months to schedule a visit. Even then scheduling is ridiculously difficult.
