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January 2024 by Stephanie H
Very helpful.
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November 2023 by jenna freedman
The vets and techs are fine. The receptionist, Yolanda, is EXCEPTIONAL.
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November 2023 by Julia Simons
So friendly, caring, helpful. A genuine and great practice!
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August 2023 by Joseph Janus
Title: Urban Vets Hospital - A Trusted Haven for Over Two DecadesRating: ★★★★★ (5/5)As a devoted pet owner for over two decades, I cannot speak highly enough about Urban Vets Hospital. Throughout the years, this exceptional establishment has been a sanctuary of compassionate care for my beloved furry companions. With a history spanning three animals – two dogs and a cat – the unwavering dedication and expertise displayed by the staff have made every visit a reassuring and delightful experience.First and foremost, the caring and nurturing environment at Urban Vets Hospital is second to none. From the moment I set foot through their doors, I have always been greeted with warm smiles and a genuine interest in my pets' well-being. Their team's evident passion for animals has not only put my furry friends at ease but also provided me with peace of mind during even the most concerning moments.One of the standout qualities of Urban Vets is their highly skilled and knowledgeable team of veterinarians and technicians. These professionals are not only well-versed in the latest advancements in veterinary medicine but also take the time to explain diagnoses and treatment plans in a clear and empathetic manner. I have always appreciated their willingness to listen to my concerns and answer any questions, ensuring that I am actively involved in my pets' healthcare decisions.Whether it's routine check-ups, vaccinations, or more complex medical procedures, I know my pets are in capable hands.Beyond their excellent medical care, Urban Vets Hospital also excels in the little things that make a big difference. Their attention to detail, cleanliness, and organization reflect the high standards they hold themselves to. Additionally, their thoughtful follow-up calls after appointments demonstrate a level of genuine concern for the well-being of their patients that goes above and beyond.Urban Vets Hospital has become an extension of my family over the years, and I am grateful for their unwavering support and expertise in keeping my pets healthy and happy. Their ability to adapt to the individual needs of each pet and the bond they create with both the animals and their owners truly sets them apart.In conclusion, Urban Vets Hospital is an outstanding institution that has consistently delivered top-tier care for my pets throughout our long journey together. Their compassionate staff, and personalized approach to veterinary care have made them an invaluable resource in the lives of my furry companions. I wholeheartedly recommend Urban Vets Hospital to any pet owner.
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August 2023 by jess
my experience with urban vet was ok, especially the young guy who's their vet assistant (if I'm not mistaken) I apologize because I am horrible with remembering names. he was actually really nice with my pup. macie did well with him. but when I took her to get her last round of shots, the short bald guy didn't let me go in, even though I had my mask. he said I'll be back.he was in & out and gave me my fur baby back.I wish he would had let me go in like I did before to be with my fur baby to support her.it's definitely pricey but these shots were necessary to protect my baby.
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July 2023 by Jomar Suarez
Our experience with Urban Vets Animal Hospital was absolutely superb! We were treated with kindness and professionalism by Dr. Howard and all the staff we interacted with. We also have to mention Ms. Young Kim who went above and beyond to ensure our little rabbit would comply with all the necessary requirements to be allowed to travel with us out of the country. We 100% recommend this vet!
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June 2023 by Candace Renee Graf
We’ve been going here for 9 years now with 4 different animals. The NICEST staff that really cares deeply for animals.
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June 2023 by Barbara Burgos
If you want a Vet office that feels like home, this is the place. They are super compassionate. I will forever appreciate this place!
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May 2023 by Evelyn Gonzalez
My brother takes his doggie to clinic and has been pleased with service. They show compassion & professionalism.
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April 2023 by Rosa Santiago
On 3/14/23 my poodle was attack by a Pitbull. I had blood all over my hands, clothes and my jacket. I was quick to pick up my dog when I saw the dog charging at him. unfortunately, he was able to get a hold of his back side. We immediately took him to Urban Vets and the staff immediately took him in and checked him over. He had to have surgery. I was so emotional, the staff was empathic, went over his injuries with me and stated what needed to be done and gave me hope that it should all turn out ok. He had surgery, was seen a couple of times and I am glad to say that today 3/20/23 was his last visit. I am truly grateful for the entire staff and Dr. Cohen.
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November 2022 by Angel Brown
the kind of vet that takes advantage of their clients by over charging. they quoted me $2500 to remove lumps for my pup - i went to another vet in west village that quoted me $1000 less. wouldn’t come back here. gave them one additional star because one of the nurses is very nice but the vet himself…. not so much. i didn’t get the impression that he cares at all.
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September 2022 by Dana E
BOTCHED SPAY!!! I wish I could give 0 stars. I should have wrote a review sooner so others don’t experience what my dog had to go through. This is my first review of a business.I took my dog in June 2021 for a normal spay procedure. I went and picked her up after and noticed when I got home that her incision was starting to open at the bottom. Red flag #1. I had to take her back in and they ended up using staples on her.Fast forward to September 2021, I just moved to a new city across the country and my dog starts to go through heat. Lethargic, bleeding, etc. I take her in to an emergency facility in my new city and they gave her an ultrasound and found A FULL OVARY! Not ovarian remnants, but the full. ovary.I call Urban Vets, they refused to cooperate. I had to call dozens of times before they finally refunded me for the services they provided. They would not compensate me for the $1000 vet visit where they found her ovary. I let it go.A few months later, I take her in to a specialist to get RE SPAYED a second time. 3 different vets from different offices recommended I take her to a specialist for the procedure because it is not an ordinary spay. Again, Urban Vets refused to talk to me, said they have no liability, I was not allowed to talk to the doctor, they started ignoring my calls. I just wanted to be compensated for the second surgery my poor dog had to get because they botched the first.As expected, the specialist found my dog still had a full ovary and part of her uterus. I understand mistakes happen, but to fully deny any wrongdoing is completely unethical. $5000 later my dog is doing fine, but what a nightmare experience and so much money down the drain.They clearly do not care about the well-being of your animal and do not have experience to be performing spays. Horrible horrible vets office they should be shut down.
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September 2022 by Katie Burke
Brought my cat here for the first time because she wasn't eating or feeling well. They didn't give me a single idea what would be making her feel bad. When they took her back to do blood work they brought her back covered in blood, I immediately asked about it and the tech kinda laughed and said she must have high blood pressure and took her back to be cleaned up. They didn't mention anything about high blood pressure or anything about making her feel better. Won't be going back.
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September 2022 by Dana E.
BOTCHED SPAY!!! I wish I could give 0 stars. I should have wrote a review sooner so others don't experience what my dog had to go through. This is my first review of a business. I took my dog in June 2021 for a normal spay procedure. I went and picked her up after and noticed when I got home that her incision was starting to open at the bottom. Red flag #1. I had to take her back in and they ended up using staples on her. Fast forward to September 2021, I just moved to a new city across the country and my dog starts to go through heat. Lethargic, bleeding, etc. I take her in to an emergency facility in my new city and they gave her an ultrasound and found A FULL OVARY! Not ovarian remnants, but the full. ovary. I call Urban Vets, they refused to cooperate. I had to call dozens of times before they finally refunded me for the services they provided. They would not compensate me for the $1000 vet visit where they found her ovary. I let it go. A few months later, I take her in to a specialist to get RE SPAYED a second time. 3 different vets from different offices recommended I take her to a specialist for the procedure because it is not an ordinary spay. Again, Urban Vets refused to talk to me, said they have no liability, I was not allowed to talk to the doctor, they started ignoring my calls. I just wanted to be compensated for the second surgery my poor dog had to get because they botched the first. As expected, the specialist found my dog still had a full ovary and part of her uterus. I understand mistakes happen, but to fully deny any wrongdoing is completely unethical. $5000 later my dog is doing fine, but what a nightmare experience and so much money down the drain. They clearly do not care about the well-being of your animal and do not have experience to be performing spays. Horrible horrible vets office they should be shut down.
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July 2022 by Robert Guzman
Without hesitation I would recommend any pet owner to urban vets on 10th st & ave C. I was immediately impressed with the staff and service we received upon arrival. The care to details and professionalism was very comforting. My dog Mila was sick with what I thought was seizures but after the aggressive care and immediate test results revealed that Mila has a heart murmur. They even have the prescriptions at their facility which what’s it super convenient. Mila is back to being a loving playful dog again because of urban vets. With all my heart, thank you urban vets!
