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March 2024 by Sabrina Espinoza
Here we are, the second day for our second rescheduling to have a passport, people are rude, they are not happy to work in this place, and they started to attend around 10:05 Am, even one customer asked them if they would have service today, Yesterday they were not able to attend people due to not internet connection.
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February 2024 by Aaleah Chou
If I could leave 0 stars I would. I went up to the counter and the woman was extremely rude and hostile right off the bat. Avoid this location if possible.
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February 2024 by John Chapko
Every single does there best at a location that gets busy at times
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February 2024 by JJ Marinaro
I would give negative stars if I could. The management here is nonexistent, Supervisor , Tiffany or Crystal, or some name of some jewelry. It’s the incompetent person I have ever encountered. She’s super rude and just loves yelling at the customers. First of all she was this used to come out to resolve any problems, and if she does come out of her back, she will yell at the customer, no matter what time of day it is I want to see that she’s having lunch, and unable to resolve any issues. And they cannot answer a single question with regard to PO boxes, we have been waiting to get keys for over one year.There is so frustrated and do not like to deal with people, they should just quit instead of being rude to the customers who are coming in and paying for their services. Avoid this location if possible, it’s super stinky and noisy, always understaffed, there’s always a lineup at least 20 customers, and only one window working because the rest of them are too lazy and sitting in the back eating lunch all the time or taking smoke breaks. Smile on the face of any person at the counter, they are very short and rude and always in a hurry to have a customer leave. Saiff needs a serious change, especially the supervisor, if this location is to gain even a one star rating.
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February 2024 by Lee Evans
I don’t get my mail
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February 2024 by Chris Zhu
Rude staff, not efficient neither. Last time here for any shipping.
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December 2023 by Elana Levinson
The people working there give you attitude when you're not. I understand it's a stressful job but, don't be rude to people for no reason.
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December 2023 by mrechavez
Every time I come here the lady at window 2 has an attitude and doesn’t want to give me my stuff. I have all the information and still she argues about the process as well as receiving. She needs to not work in the customer service line, she has the wrap on her hair and is older. This needs to be addressed, next time I will be speaking to management.
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December 2023 by Aysha Sanam
Extremely rude lady at the desk with a wrap on her head. I wanted to return an item and she screamed saying the machine doesn’t work. What a joke
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October 2023 by Yasamin Safarzadeh
We had a serious emergency with our passport being mailed and a flight the same day and the call center handled it! They were incredible, empathetic and efficient! I'm so thankful. Y'all are super heroes thank you!
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September 2023 by Kate东华帝君
The worst usps ever .I though all post offices all good sei, but this , a Indian lady or Spanish lady I am not sure,she look s like 45years old ,very rude and speak not nice at all ,I don’t know how to do it she gave me bad face like look down on me . From the left side widow the second one.if I found the recipe I will update on this . USPS should be more professional because means United States post office. Don’t discriminate any one !
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August 2023 by Delilah Ramos
If I could give this zero stars I would. I’m from the Bronx and the people who work at the offices there aren’t even as rude and nasty as the woman in this location. All I asked her was “hey, do you know where the best place to put this package is?” Because the box to put packages was locked. She goes “ This post office doesn’t open till 10am. I’m not going to help you tile then. PERIODT.” The customer service here is disgusting. No wonder they have 2 stars. I wouldnt be surprised if the low star ratings are all interactions with this woman.
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August 2023 by lalala yeyeye
Bad services and staff！ Everything the staff said was unclear and unpatient.
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July 2023 by m rt
There’s this one female staff who is always extremely rude. I was wondering if she’s like that to me because I’m an Asian, but looking at other people’s reviews, I guess the problem isn’t me personally. I really don’t like it here but there’s no other option in the neighborhood…
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July 2023 by Nicolae Rita
Extremely rude stuff, not helpful and of course long lines. They seem to be somewhat friendlier if you’re not white!I went to inquire about a package that says delivered but it has not and the clerk had an attitude even before I told her what the issue was.Also no hello, no goodbye and no “you’re welcome” when I said thank you (which really was for nothing), she just told me that it shows as delivered. Wonderful!
