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March 2024 by Justina Chen
9/10 times they will be unable to help. Longest wait of the century.
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March 2024 by Kelsey Jenik
EXTREMELY RUDE AND UNHELPFUL STAFF use usps, fedex or anyone else!
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March 2024 by S K
Worst post office on earth. Everyone should file a complaint on usps website. We either don't receive any mail for weeks, if we do - it's other people's mail, packages are often lost or damaged. To send out mail & packages we bring it to midtown post office just to avoid this post office as it will take an hour long wait and they will most likely lose your mail.
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February 2024 by Lisa Iddings
Stolen packages they claim they attempt delivery and left a slip. No slip or attempted delivery ever made (has happened to me 4 times now). Liars. When you file a report they say they will redeliver and never do. Absolutely outrageous the level of theft going on internally at USPS. I tell every only FedEx or UPS. Even companies I speak to say they have several issues with USPS. Also, they know they cam get away with it because there is a law that they have ZERO accountability for “lost” packages. DO NOT USE USPS.
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February 2024 by Jacklyn Tanarov
Terrible place. Terrible service. Terrible people.
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February 2024 by Real Real
Obese worker who is not white was so rude and nasty she needs the chair.
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February 2024 by Matthew Bell
Self service kiosks are fun and all but if you have no package drop off spots it defeats the entire purpose if I still have to wait in a line.Understaffed, overworked employees and long lines. At least they are polite and making do as best they can.
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February 2024 by Noel Ruiz
The guy at the pick-up window said my package is out for delivery, and that was on the 16. It's now the 19. And when I called their branch IL, they told me it's been in the branch since the 16thHere we go again. Yet another package from them claimed was delivered but wasn't. And their response is sorry that's all we can do for you. So I lost money from my package and that's it. (2/3/24)
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February 2024 by Tom Ford
Big Black lady at package pick up so rude and scared an old man as well he started choking.
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February 2024 by Danielle
Based on the number of missing parcels we have had, USPS is like throwing money in the trash.I also found out if you send freeze dried fruit (with a shelf life of 2 years), you’re not allowed to do a lost parcel claim.
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December 2023 by Jargal
Worst USPS in the history of the US
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December 2023 by Monique Gonzalez
Quick service, always clean and stocked with postal supplies
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December 2023 by Sir Paul Dukes
Last week, USPS put a package from this order in the mailbox without requiring a signature, but this time they didn't. The ultimatum shouldn't be to pick-up or wait for him to "knock" again. I was here the first time, but I didn't hear the door. All USPS had to do was put the package in my physical mailbox. Please do your job correctly.
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December 2023 by Mak Mak
These lazy bum doesn’t ship any thing big to my apartment, they would just leave it in the post office and have me go pick it up there. The tracking will alway say attempt to deliver which is a lie cause I was home the whole day and I live on the first floor so I can hear when people come in my building and there was no one coming in my building at the time the tracking said they attempted to deliver it. Lazy bum they should just disband this company
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November 2023 by Allison Robinson
If you ever fantasize about stepping into a real-life sloth sanctuary, where time stretches like molasses and 'speedy service' is a foreign concept, then the post office on 128 East Broadway is your dream destination. The workers here have truly mastered the art of slow motion – I'm talking glacial pace with a side of sass. They've turned not doing redelivery into an art form; if missed parcels were an exhibit, this place would be the Louvre. And as for the package hunt, it's like a lottery where your number is never up. You'll likely visit so often that you'll start getting your own 'customer of the week' mug, only to sit and sip while you wait, and wait... and wait for someone who's actually in the mood to find your mail. Five stars for consistency, though; they never fail to fail!
