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March 2024 by Laversa Cherry
The ones that work there now are more friendly, professional and fast paced. I truly had a good and fast experience, something you are looking for when you go to the post office lol.
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March 2024 by Angelica Velez
I was in 14th St USPS this past Friday morning to mail a package. I was a little worried going there because the reviews were kind of bad. But it was the closest one to where I had to be. And it was such a smooth experience. The cubbies were filled with each mailer you could possibly need for your shipment. The guy at the window was nice, fast, friendly and knowledgeable. I was in and out in a few minutes. My new fave NYC P.O.
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March 2024 by Alec W
Tried to return a package, which should be straightforward. They did not print labels, so I had to go to CVS and pay to print. They were out of shipping envelopes so I had to go convenience store next door to buy a pack of them. Quick interaction turned into multiple side quests.
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February 2024 by Julia Vega
I ship a ton of packages here and usps has not scanned any of them for WEEKS and weeks. They sit untouched and never get sent to my customers. I have had to refund $1000s of dollars. Do not go to usps to send important packages!!!!!!!
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November 2023 by Seoyoung Kang
My MacBook Pro has gone missing while in the possession of this office. The staff must be involved in theft. I advise against shipping valuable items from here.
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November 2023 by Lalinda20
The worst service!!! Always lose packages. No one available to help. Lazy workers.
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October 2023 by Jessica H.
I ship tons of packages through this location and have never had any issues! The line gets long but there’s self-service kiosks that are super easy to use
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August 2023 by Renzo Diaz
haven't had a bad experience here in the past 3 months of using them almost daily. Staff always friendly.
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June 2023 by Ka Wong
Can be a hit or a miss with customer service, but it's a convenient drop-off location if you print prepaid labels.
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June 2023 by Gee Menez
These UPS deliverers in this place be lying. There are 6 people in my apartment and I have dogs. The dogs would have barked if they would have knocked my door to hand me my package and we would had heard the door. They left a note downstairs in the lobby talking about "Sorry we missed you while you were out". They didn't miss anything because we were all home. They simply didn't feel like coming upstairs to deliver the package. It's not the first time they do this. I order on delivery for a reason, if I wanted to get what I ordered myself, I would had gone to the store and got it... so what's the point of a delivery if I have to go out my way to get it somewhere else? It defeats the purpose. Hire people that really would do their job and we can avoid all this.
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June 2023 by Christian Rowley
Unorganized. Rude staff. They also lost my package. I'd give this place a - 20 / 10. In need of a complete revamp to provide better client experiences.
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February 2023 by Chris Sandeman
Close this waste of tax money. It’s not able to meet the basic functions of a post office. Poor staff and no forms to send mail.
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February 2023 by Sija Los
I was not at all looking forward to going here because of the other reviews but I was in and out with my package in less than 5 minutes! I went on a Saturday morning too so I was expecting to wait!
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February 2023 by NANCY BLUM
The postal worker from India SHOULD BE FIRED ‼️Every time I’ve dealt w him for over a year, he gets the required postage wrong & takes FOREVER to complete the transaction. PLEASE replace this obviously incompetent man. It’s horrible.
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January 2023 by Kevin Muehleman
Picked up my package with no issue. Friendly and knowledgeable staff and no wait time. Went right when they opened.
