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March 2024 by G A (TheFamous)
I came here on a Thursday evening an hour and a half before closing time to send few envelopes with tracking numbers and expedited shipping.There were two employees at the desk one was wearing a mask, and he was courteous and friendly, and went above and beyond to explain to me what I should be doing.The other employee who appears to be Asian kept on grunting, mumbling, and I even heard him cursing while working on his computer!he had a terrible attitude towards the other customers that were standing in line ahead of me.fortunately, I got lucky and I’ve been called by the friendly employee wearing a mask.
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March 2024 by Shannon B
Mr. Nelson was extremely helpful and lovely this morning!!
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January 2024 by Jay C
Watched a journalist audit this Post Office. Not only was an employee uneducated in regard to photography in the Post Office, the supervisor was uneducated, ignorant, and clueless. The video shows poor customer service as well complaints from customers. This Post Office has horrible reviews even prior to the Auditor exposing them.
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January 2024 by Name Cannot Be Blank
These people made my dude wait in line for stamps for 30min! Unprofessional Clerks. Don't know about their own rules and regulations.Dirty place, doesn't look like anyone cleans.
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December 2023 by Posh Bird
The attitude of some of the workers here is so uppity and confrontational. They seem to forget they are public servants. Also, I was told there was no manager working on a Saturday. Workers who are poorly trained should never be left alone without a manager.
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December 2023 by C L
The United States Postal Service needs to be revamped. Late last month l mailed a certified letter to Long Island City Ny. My letter ended up in a small town in Sacramento California who's nick name is Long Island City, SMH. I will try my best to avoid dealing with usps. 3 stars only because the letter finally was delivered 2wks later.
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October 2023 by Mikaylee OConnor
We had an appointment for 1:15pm for a passport and they just decided to be out for lunch with a sign that said “back in 45 min”, yet no time stamp so we had no idea when they would be back. They didn’t show up for ever - absolute No regard for the appointment. Worst customer service ever.
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October 2023 by Nils Paellmann
Beautiful post office constructed in 1937. The interior is amazing. The murals on the interior were executed between 1937 and 1939 by Kindred McLeary (1901-1949).
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October 2023 by Yiran Chi
Never had such a bad experience IN MY WHOLE LIFE. Entered the post office on Saturday and it was my first time to use usps mailing service. The staff was really impatient, rude, and literally shouted at me. If you have any other choice, please don't go.
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August 2023 by Adrianna Wu
I’ve had multiple experiences at this USPS location, and unfortunately, I cannot recommend it based on the consistently poor customer service I’ve encountered.The staff I’ve interacted with have often been impatient, unhelpful, and sometimes outright rude. This has created an environment that’s both stressful and unwelcoming. I believe customer service should be a priority for any business, and it’s disheartening to consistently encounter such attitudes.While this location is convenient for me, I’ve made the decision to find alternatives for my shipping needs due to the unpleasant experiences I’ve had here. It’s important to me to feel respected and valued as a customer, and I simply haven’t found that to be the case at this USPS branch.I hope my feedback can contribute to improvements in customer service at this location. It’s essential for businesses to understand how their interactions impact customers and strive for better experiences. I’ll be seeking out other USPS branches that prioritize respectful and courteous service moving forward.
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August 2023 by Sara M.
The employee was very friendly and helpful to me and the people in line. I give 4/5 stars only because a woman outside of the line interrupted him while he was helping me, and though I'm glad he didn't stop to help her, I felt he was a bit ruder to her than warranted.
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August 2023 by Michael Caballero
If you want to not only experience under trained staff led by incredibly poor management but experience incredibly rude and condescending managers, then definitely come here. Would recommend a different branch to try to open a PO Box.
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May 2023 by Sidiq007
This the second time I am leaving a review about this post office. I just want to make it clear I am only given two stars because it is not all the employees who are rude just this one in particular. This the second time I have an issue with her. The first time she let me wait for almost 2 hours to get a package because she could not manage to do both sides even though there was like 3 customers in the place that day and I was like the only 2 in the package area. Now today I’m trying to ask for information from her and she rudely reply’s back and walks away. It’s one thing when the customer is rude and gets it back but when you come in from night shift, say good morning and talk in a respectful manner you expect to be treated the same. Overall I’m fed up with going there. I’ll just see how I can get my packages deliver from some where else when ever possible or call ahead of time to have the post office just know I’m home and leave my package there. Thank you to the supervisor on duty who tried his best to help me.
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March 2023 by jacqueline kennedy
(female) staff at this post office are unprofessional and rude . no pen are given at counters . and when ask for the attitude is outright and disgusting. no star should be given
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February 2023 by Jeanmarie Lally
I love this post office! I am zoned for E 34th St, but the workers there hate their jobs and it shows - plus, this office is so much closer to me: go figure! This post office is in a big space which is kept tidy, with a booth for passport services; postal needs (i.e. tape, padded envelopes) sold there, along with cards and gift cards. Staff is very friendly and accommodating. I am always happy with the amount of wait time (generally very short). I highly recommend this for all postal services.
