-
March 2024 by Jenny Kim
Julio was super attentive and kind! He provided me with such amazing customer service and great care. Thank you!!
-
March 2024 by Nishay Zervos
Julio Estrada 5 stars across the board, he was welcoming, answered any questions or concerns I had regarding transferring phone carriers, bills, etc.
-
March 2024 by Mark Beavers
Awesome service here. Ryan was terrific with all my questions and setup on my new phone. Been a Verizon customer for 20+ years; best experience yet.
-
February 2024 by Kory Lamet
Julio was wonderful and efficient! Walked in with a broken phone and walked out with a better plan and a new phone. Thanks Julio!
-
February 2024 by Vernon Chavis
The service from Emmanuel and his coworker Taylor helped me well. Emmanuel was one who went above and beyond. I texted him not knowing he was off duty and he didn't mind. The help from Sunday February 11th and Wednesday February 14th and today February 18th was superb. I have no complaints. I am satisfied with the gateway and the time I spoke with 611 Verizon. I now have three lines with Verizon not including the gateway box.The service from Verizon and the staff at 37th street and 8th Avenue was excellent. I recommend Emmanuel gets a promotion.
-
December 2023 by Jeffrey Moses
Went to store with problem with my new Ipad service.Was very busy doing stuff then telling me it was was set up wrong and needed a new one !( after asking me to upgrade my phone for some nonsensical reason)I walked out went to a true corporate store who fixed it with a simple reboot (not kidding)! STAY AWAY SCAM CITY
-
November 2023 by JoAnn Esquerdo
I am not one to leave review's on line, but the outstanding service my family and I received from Julio was exceptional and needs to be shared with those of us that look for A++ service. Besides the valuable information he offers you in making informed account decisions, upgrading our phones was easier than anticipated. In addition to Julio’s professional outstanding customer service, he is efficient, resourceful, and extremely honest and that folks is non existent these days. Lastly, the BONUS is being able to work with a kind and respectful young man, who by the way has an AMAZING sense of humor. Thank you Julio ??
-
October 2023 by Jason Thoman
If you are looking for top class, A+ service go see my guy Tony at this store. That guy is an absolute legend. He was able to solve my issues that no one else was able to. As a person who works in customer service, I cam appreciate and respect when good service is given and Tony went above and beyond. If I could give the guy 10 stars I would. Go see him you won't regret it.
-
October 2023 by Katherine Beekman
I spent quite a bit of time in the Verizon store on Second Ave and 64th st corner. Sam was midt courteous, helpful and professional in assisting me in making my purchases. Sam was very knowledgeable and it was a pleasure to meet him. I will definitely recommend him and the store to my friends.
-
October 2023 by Ariel Vincent
Julio was SPECTACULAR. Best verizon experience and customer service I’ve ever had in a long time. Only come to this verizon and see JULIO! PLEASE. He will make this process so seamless for you. Walking out smiling ear to ear because of him. THANK YOU, JULIO!
-
October 2023 by Andrew Gordon
Julio was awesome! Answered all of our questions and was so helpful. I won’t buy another phone that isn’t from Julio!
-
October 2023 by MartiTev
Received outstanding and efficient help from Tony the few days I went in for service. Advised me on a couple ways that helped me save a large amount of money monthly!
-
September 2023 by Tonja Hunt
Julio and Tony were amazing. They were kind, patient and informative in assisting us to handle getting a new phone for my elderly step father while my mother is severely ill in the hospital Thank you for everything.
-
September 2023 by Joseph Gjolaj
Julio is one of a kind. Great customer service and what a personality! Verizon is lucky to have him. Thank you for making my purchases so easy and explained everything to the detail.
-
July 2023 by William Spinner
Julio at the 64th Street store is amazing! He navigated a difficult transfer from another carrier and we could not be happier. Best customer service-5 *****