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February 2024 by J P
Go see Mickey! He is amazing. He knows all the best deals and programs that Verizon has to offer. He will save you money!The store is neat and profession. The folks that work there are very friendly and knowledgable.
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February 2024 by Spencer Smith
My experience with Elizabeth was fantastic, while there were hiccups caused by me, she quickly help me right the issue and provided a quick and clean transfer from my last service provider!
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January 2024 by Karen Yang
I had a great experience at this Verizon store. I went to several other locations prior to this but didn't find their services very helpful. I finally came here one day, one hour prior to their closing time. Rohit and Amy were extremely helpful and helped me open a new family phone plan, add people from other carriers, get new phones, set up new phones, and apply discounts, all in one visit! I came here a separate day and Elizabeth was very helpful too to add another phone line for us. Highly recommend this verizon store.
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January 2024 by Taylor Siegel
Elizabeth was amazing and helped me over the course of a few weeks while my new phone shipped in. She helped me trade my old phone and get good money back on it and was super nice and helpful. She helped me ahead of other customers because she recognized me and kept complimenting me on my outfit! I’ve had such bad experiences trading my phone in in the past, but I will come back here forever if it means I will get the great service Elizabeth provides. Ask for her when you go! You won’t be disappointed
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January 2024 by Barbara Lippert
Elizabeth is excellent best of what she is doing.
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January 2024 by Peter Nakada
Elizabeth was amazing and professional and knowledgeable. Great experience buying a new iPhone.
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January 2024 by Harry Michaels
Elizabeth is fantastic she answers all my questions I will recommend everyone to come to this store they are incredible here always with a smile.
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January 2024 by Mic H
Amy was amazing! She was so helpful and kind. A great experience
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December 2023 by Kathleen Collins
Rohit did a fantastic job! The Verizon location was accessible too!
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November 2023 by Rachel Gugliemino
I had a great experience at this Verizon store with Rohit and Amy! I came in with an older phone in not so great shape and they were able to help me upgrade for a fraction of the price I would have paid at Apple. Rohit was very patient and took the time to thoroughly explain the cost breakdowns of the offer so I could ensure I knew what I was paying for. Can't recommend enough, definitely visit this Verizon store over others!
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November 2023 by Daniel Martin
Absolutely phenomenal experience here. I had tons of issues with Verizon customer service online and these folks solved everything for me. Ordered the phone I wanted, let me know when it arrived, and got more money for my trade-in than I had previously been offered. 10/10 experience, one of the customers had been coming in from the UES for 20+ years and I can see why!
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November 2023 by Noah Morgan
This was by far one of the best customer service experiences I'd ever had. I had my phone and wallet stolen and with the way everything is set up these days, that makes it a cyclical process of being unable to get a new ID, Credit Card, or Cellphone... all which are needed to get the others. But here- they helped me maneuver the process with ease and kindness and made the whole nightmare ordeal so much better. Extraordinarily friendly and patient as well as knowledgeable but actively choose to HELP the consumer instead of taking advantage of them. If you have the ability to choose which Verizon store you do business with make sure it is this one!
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November 2023 by Alex Tran
5 stars is not enough. I don't write Google reviews, but I had to for Rohit. Rohit went above and beyond in helping me get a new phone when I really needed it due to an unfortunate circumstance. He helped me choose the best plan and figured out the most efficient way to pay for the phone. I've never encountered this level of customer service before and his willingness to help me got me through a tough time, which meant a lot. He and his team are excellent, knowledgable, and kind. Great people to be around. I highly recommend going here if you need anything related to Verizon.
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November 2023 by Mikheil Khurtsia
Elizabeth, Amy and Rohit are true professionals and wonderful people. Had an issue to solve and this team helped in minutes. Quick and reliable spot of Verizon in City
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November 2023 by Louis Taubman
I had a great experience with the people in this store. In particular Elizabeth was very friendly and helpful when I needed to upgrade phones for myself and my son.