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December 2023 by Ms. Rodriguez_
Incredible customer service! I cannot express how great my experience was. I felt so seen and heard by Janna. From the moment I walked in the suite felt so cozy and welcoming. My guest and I were the only ones in the suite. I love that they only accommodate one bride at a time. Janna was amazing! She listened to everything I wanted. She was kind and patient. The last dress I tried on was one Janna actually chose and it ended up being MY DRESS! This shop has unique dresses not the same common styles you seen all the time. I ended up getting everything I wanted and didn't compromise on my budget. If you're a bride that wants to be treated like a queen and find a design not every other bride is wearing, make your appointment now!
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November 2023 by Dani
Viero bridal is an absolutely elite experience. I went to 13 bridal salons and tried on 150 dresses, and Viero made me feel so special from the moment I walked in the door. The dresses were absolutely gorgeous, the bridal stylists got me, and Irina’s altercations were beautifully done. Irina washed and vacuum sealed my dress for long term storage. All of the prices were very reasonable, especially compared to literally every other salon I went to. I felt amazing on my wedding day and would definitely recommend Viero Bridal to anyone looking for their wedding dress.
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October 2023 by Samantha Di Fede
Read full review for full understanding on my review!The Shop and Staff | 5/5 stars. Staff on this end were great! Comfortable and great experience having a private appt and being able to take my time trying on dresses! Dress came in early too which was great!1/5 Stars | Tailor/Alterations by Irina. Irina works with this shop and was recommended to me by the shop to use for all my alterations and even embroidery on my wedding veil. When I found my dress, we debated on going to a different tailor and I honestly wish I did. We ended up going with Irina b/c we figured it would be convenient since she works with the shop and she probably has done so many other wedding dresses before. Everything was fine at my first alteration appointment which was in May. She told us the alterations would be finished early August and made out appointment for Aug 2nd. With that much time, I had planned my mom and rest of my bridal party to come join for my "final fitting" for that day. On Aug 1st at 9PM, she contacts me that she needed to reschedule the appointment b/c she never got to doing the embroidery on the veil. If I was contacted even a few days prior, it wouldn't have had been an issue, but to contact so late and my mother and bridal party move things/work schedule around to be there for this, it was very unprofessional. We went early May and for it to not be finished by the time was upsetting to us. I explained to her how we travel from Long Island and had my hair trail always sch for the AM of the 2nd. If I changed that, I would be charged a fee for canceling in less than 24 hours. She continued to go back and forth with me ab doing another date and did not understand how difficult it was traveling from so far to change/travel this last min. I was not offered any sympathy or discount for the delay. I end up going to the appointment with everyone without my veil being finished and had to get remeasured and come back now Aug.13th for my new final fitting, promising me that everything will be finished. I go back Aug. 13th, the dress looks great, but the font style that I requested on the veil was not what I asked for. Now being less than 3 weeks from the wedding, I figured I'd just leave it alone because I was also having issues with the straps she created for my dress. The straps kept popping off and even day of my wedding, they came off, I was never able to even use them. What was worst than that, was after being fixated on her trying to fix that straps extremely fast on the 13th, she is rushing me out because she booked someone else close to my appointment. Now by rushing, I didn't get to fully look at my veil and I come to realize she spelt 2 of the words wrong on my veil. I messaged her asking if this could be something that could be fixed and she kept saying to me, how could I not have noticed that mistake. I explained to her that I am upset to have to go back, I couldn't keep traveling like this but I want my veil fixed since this was her mistake. She then tried to tell me it was my fault, the paper of info I gave her I "probably" spelt it wrong and I asked her to send me a photo to see if I did and she never did, she actually ignored that part when I told her to send me a photo of the sheet. She continued to say how she doesn't understand how no one saw the mistake and blame me for not being on top of that. She then tried to joke about writing bad words on my veil instead so now of course I am nervous to even bring her my veil back. Since it was so last minute, I end up bringing it to her anyways and just figured if she messes it up again, I will just buy something off the rack. After my other trip back there on August 17th, she only fixed one of the words and I Just let it be. I didn't mention it, I just wanted to be done with her. My recommendation is to find a different tailor outside of Viero Bridal. It is not worth the headache/anxiety working with someone on something so special who is just so unprofessional and can not have sympathy, provide a better solution or even pro
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September 2023 by Gianna Monaco
I had the most amazing experience here today at Viero Bridal and found not only my DREAM dress but Veil as well!!!! I cannot explain how friendly and relaxed of an experience we had. I felt heard and like I was shopping with a friend and not a consultant. I cannot say enough about the personalized and beautiful experience not to mention the gorgeous space they have that is all for YOU. No other brides to share the space with during such a precious moment!! Thank you!!!!
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August 2023 by Sarah Williams
Unbelievable customer service provided by Diana! This young woman is patient, knowledgeable and her number one goal is for her brides to find the dress of their dreams. My daughter visited this boutique three times before saying “yes to the dress” and Diana allowed my other daughter and I to come and and see the dress when we were in town. The prices are competitive and the quality of the gowns are excellent. If you are looking for a bridal gown in New York, do not miss getting an appointment at Viero Bridal. You will not be disappointed.
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June 2023 by Anjollie Feradov
WOW...Never underestimate the small less well known shops like Viero Bridal. My daughter and I walked in with no expectations and skeptical that a studio inside a building would have what we were looking for.Believe it or not, the selection, the QUALITY OF THE GOWNS, the SERVICE, the "WE WILL WORK WITH YOU ATTITUDE" was the BEST out the 13 shops we visited in total. We went to well known places like Kleinfelds, Galia Lahav, Berta, etc.....my budget was up to $10,000- yet the quality of this shop compared to prices was amazing. I paid a fraction of the price for top quality gown material and handcrafted workmanship versus the bigger brands that had cheaper Tulle and beading.The assistant Diane, is young but that young girl "listens" and was constantly giving us ideas and bringing exactly what we were looking for. She was so positive and a "YES" attitude. No negatively, just let me ask and would immediately come back with an answer. NO PRESSURE to buy, yet treated us respectfully.Let me say, the experience here at VIERO, is like going to a Couture Boutique Private Shop in Paris and getting a custom made gown.They take one person at a time in the shop, and everyone is at your beck and call....and each gown was better than the other, and every single gown is something different. Ironically, after our visits to 13 shops...the top 3 gowns styles were also at VIERO!Want to feel like a million bucks in a gown, with the service, and can do attitude.....then shop here.
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June 2023 by Jewlz
I started my search by writing out all the bridal boutiques in NYC and making appointments at the famed Kleinfeld's and Pronovias. They had nice selections but the experiences felt like a conveyor belt churning bridal appointments. When I arrived at Viero Bridal for my appointment it was personalized to me, to give me the time to look around and try on any dresses I wanted versus have the assistant find them for me. Aida in particular was fully dedicated and patient and encouraging, zipping and pulling together seemingly unzippable and clasping the un-claspable. Other than the high touch experience, I was the most impressed with their European selection. I was looking for a corset dress with a feminine frame and all their dresses were truly stunning, elaborate and in many different styles fit for all tastes and occasions. I could not more highly recommend this amazing boutique and wonderful ladies. I also cannot conclude without mentioning their very talented freelance tailor, Irina, who has an eagle eye and hands of Midas.
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May 2023 by Jordyn Ferri
Let me begin by saying I went to 7+ different bridal shops, tried on what felt like 100 dresses over the course of a month. The last place we tried was Viero Bridal in NYC. We really saved the BEST for last!! Not only did they have my Milla Nova dream dress, but Aida and her team, especially Irina (their freelance seamstress), really worked wonders on this dress to accommodate my short/petite frame. The price was incredibly reasonable considering the amount of detailed beading rework needed on the dress. Overall I would HIGHLY recommend this boutique to anyone looking for a personalized, intimate experience, beautiful bridal gown assortments, and impeccable alterations! Thank you Viero Bridal team for making our day a dream come true!
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January 2023 by Jackie Brew
Had a great experience at Viero bridal with Janna! She took the time to listen to what I wanted, put me in many beautiful dresses, and was prompt in answering follow up questions over email. Would definitely recommend Viero NYC to my friends!
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January 2023 by Jane Kim
Mariana is a star. She made the experience so seamless, pleasant and just all around great. I went to 4 different shops in nyc and tried on about 20 dresses before coming here during my trip to Chicago. I’m so happy I did & so happy I found THE dress for me.The shop itself is spacious, with a great collection of various styles of dresses. Mariana is very helpful and accommodating during the try ons as well. Go here!
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January 2023 by Christina Kamerow
This is where I got my dress! Boutique feel, some otr but lots of custom. Fancy styles reasonable prices. Alterations connection they work with who can store/clean it. Currently in the process of hemming.It’s a story if you feel like reading:I went in October 2021 on a whim. (My wedding is May 2023) I saw a dress I loved and it was a sample from seasons ago. When I tried it on I was in love, then the consultant Janna told me she actually had the same dress herself for her wedding! I actually left that first time without getting it, still early in my shopping. I didn’t find a better deal or dress anywhere else. 2022 rolled around and I called back hoping to get that dress. It was SOLD but the consultant said she would check with the LA location. They found the last actual dress on earth got it mailed to the NYc store for me just to try! Was it kismet? It fit me exactly. I bought it AND they even threw in the alternate separate corset top of the same fabric with sleeves because it was being discontinued. How nice?!?!? Spent under $1,300 (still calculating alterations) I’m so happy and thankful. I’ll have to post pictures after the wedding ?
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January 2023 by Lauren Braun Friederich
Wow I don't know where to start with how incredible and rare a bridal store like Viero Bridal is. From start to finish the girls listened to what I was looking for and helped me find the dress of my dreams - iconic, timeless, elegant and modern. I loved being the only bride trying on at a time and having the chance to try on as many dresses as possible in a quiet, airy, romantic SoHo space. The girls could not have been more professional, friendly or helpful with their suggestions, or more responsive which was critical because timing was everything thanks to our short engagement.When the last dress in my size in the US (located in another city) unexpectedly sold out when I placed my order, they called me the next day confirming there was already one being express shipped from the manufacturer to their NYC location and they had reserved it for me to ensure I got it. In the final sprint they accommodated 4 fittings in 2 weeks so that I picked up the dress two days before the wedding! And all without worry and saying it was not a problem at all.On top of that the dresses are luxurious and one-of-a-kind and an exceptional value. Out of 6 bridal salons I visited in NYC, Viero Bridal was in a class of its own. If you're looking for a personalized experience and a dress you won't see anywhere else, put Viero Bridal at the top of your list to visit!
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January 2023 by Peter Stolarski
Great service, prices and quality work
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January 2022 by Tyler Prugh
Thank you for making my experience so easy and stress free. Very kind and helpful!! Loved every minute of it and I found the most perfect dress.
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January 2022 by Monica Castillo
I can't say enough good things about Viero! The whole experience is so enjoyable. I truly felt special and like a priority especially as this is a one on one boutique no large crowds around you. The girls here are dolls and really are happy to help you. There is no pressure to buy, they really want you to find what is best for you so that you feel your best! The dresses are beautiful works of art at fair value. I loved being able to make tweaks to the dress I loved to have it exactly the way I wanted. If you are searching for not just the perfect dress but for an overall amazing experience book your appointment at Viero!
