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December 2023 by Carlos Mendez
The customer service here is above all other vitamin shoppes ive been to. Also all the items I need are always in stock!
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August 2023 by keb ..
Poor customer service. As a senior citizen and long-time customer, I was disappointed that the store did not honor their online price. I shopped that particular store online for what was in stock. Went to the location and was told the price was DOUBLE the online price, even after informing the clerk of the online price and asking if he was sure the in-store price was correct. He never checked the online price. Went home, checked the price again, and called the store. Was put on hold and called back and was treated rudely by a woman who said she was the manager. Was told to come back, tell the clerk about the online price (exactly what I had done the first visit!), and they would check the online price and honor it. So now I have to walk another 3/4 mile round trip in the heat and humidity to get the lower price (if it's still on the website!). Incompetent and inconsiderate "service".
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July 2023 by Tu Mangu
Friendly staff, I discovered this store to be very versatile in their products. U also love their pick up at store or delivery it option.
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May 2023 by Jeremy Swift
All About Bruce! (Location: 661 w 181st st New York, NY 10033)I have encountered Bruce many times while being a patron of The Vitamin Shoppe. He is ALWAYS helpful, never intrusive and extremely informative. However, today, he went above and beyond what I expected.While trying to take advantage of the BOGO sale, I was dismayed that the product was not available. Upon Bruce asking if I needed assistance, he was able to tell me the reasoning behind it not being in stock, but then he, first asked, if I could travel to a different location before checking to see if they had the product.They did not. He went further.He found the product at their 55th street location. And even called to see if they could put one aside for me, while I took a train ride down. (They actually set two aside and I was able to take advantage of the BOGO deal).I always choose The Vitamin Shoppe, for my protein needs, and even though I live closer to another Protein supplier (recently moved 5 days ago), because of BRUCE I will continue to go out of my way to shop where I feel appreciated, taken care of and seen.Thank you BRUCE for being you!
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February 2023 by Brenna
Every time I come to this location Im always greeted with the best service by the workers very attentive. Bruce and Amanda especially are super friendly you can tell they know what they are talking about!!
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January 2023 by Alex Hdez
I came to this location and I was helped by the assistant manager Bruce. He quickly greeted me and helped me very nicely. He was very knowledgeable and helped me buy vitamins that I needed. The vitamin shoppe needs more employees like Bruce that cares and doesn’t just “sell” . Thank you so much for your help. I highly recommend coming to this location and speaking to Bruce.
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January 2023 by Benny Guzman
Bruce from 661 West 181th Street location is pretty diligent, great and beyond helpful. He’s there for all your health interest and questions.
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September 2022 by Bobbie michaels
The worker's are not friendly or welcoming it feels like there only there to make Sales which is not what vitamin shop is for so a bit confusing if you ask me. I would say take time to travel to another trustworthy shop
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May 2022 by Marie Greco
I get my supplements there. I think the prices are pretty reasonable and they do have specials.
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April 2022 by Jenn M.
This is my go to place for any supplements I need. During the first covid outbreak they were open everyday , and the staff there were very friendly and knowledgeable on products . Bruce I think he's a manager there was always recommending me based on my needs and not just selling me items . He was very patient with me and understanding. This is the type of customer service that goes above and beyond . Thank you Bruce for always doing your best and going above and beyond for me !!!
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April 2022 by Rommel Martinez
Awesome customer service. Weekly exclusive specials.Has a friendly neighborhood feel. Top notch service.
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April 2022 by Clxxx Arígato
Awesome customer service. Weekly exclusive specials.Has a friendly neighborhood feel. Top notch service.
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February 2022 by Manuel Hernandez
Good prices for multiple products like multivitamin and herbs products
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December 2021 by Michelle Espinal
Came here earlier and they didn’t have what I was lookingfor because it was sold out but a gentleman, I believe he’s the manager was so helpful! He suggested I can sign up for the app since I’m a member and it will notify me when my item is in stock right away. Love this store! That gentleman is always helpful every time I come by! Thanks again!
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October 2021 by Space2Dance NYC
I've been shopping at "Vitamin Shoppe" for years now. products are good and usually the service is at a good level. maybe the company could try with a bit more competitive prices which might help gain on more traffic but also help us, the costumers, to walk-in a bit more often?