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February 2024 by Jack Pendergast
Can't fill the prescription so they casually suggest I, "go to the suburbs" lol.
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December 2023 by Merdan Kurbanov
Rude employees, pressed call button for 15 minutes nobodh came
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August 2023 by Dan D.
Like most chain stores in the city there are never enough employees around to ring you up. It was clean and I easily found what I was looking for so I'll meet the rating in the middle
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June 2023 by Carol T.
The store is small and has a poor selection. The manager is aggressive and scary rude. The male pharmacist is cold and impatient.
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February 2023 by Carol DelGaudio
Very friendly staff, great location.
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January 2023 by Google user
Went in after a long day of working at the neighboring hospital to buy some energy bar and get some cash back. I got first cash back and also asked for the name of the employee because she told me she doesn’t have cash while she did indeed. The store manager, Frankie, who was next to her intervened and yelled at me “my name is Frankie” with a very disrespectful tone of voice. I also asked for her name and he refused. One of the traits of being a manager is to deescalate rather than escalate. Customer service is Zero for a famous store in a very vital location in the Upper East Side. Frankie definitely needs reformation or moving him to a back end where contact with clients is not necessary. I will make a formal complaint against him hoping he’ll be able to learn.
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January 2023 by Hady Al Issaoui
Went in after a long day of working at the neighboring hospital to buy some energy bar and get some cash back. I got first cash back and also asked for the name of the employee because she told me she doesn’t have cash while she did indeed. The store manager, Frankie, who was next to her intervened and yelled at me “my name is Frankie” with a very disrespectful tone of voice. I also asked for her name and he refused. One of the traits of being a manager is to deescalate rather than escalate. Customer service is Zero for a famous store in a very vital location in the Upper East Side. Frankie definitely needs reformation or moving him to a back end where contact with clients is not necessary. I will make a formal complaint against him hoping he’ll be able to learn.
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July 2022 by Yana G
Such a weird Walgreens. They lock shampoos!!! When they unlock a shelf for you, you are not even allowed to touch a product to read the label. You can tell their employee which product you want, and they will hand it to you. What is this? ?
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May 2022 by Riq R.
This is the pharmacy to go to if you want to die or stay sick. What is the deal here?! Months ago, They were closed for a couple of weeks with a sign saying you could pick up your prescription around the corner- it was not true, the referred pharmacy had to transfer the prescription and you would have to wait and if it was a controlled substance it couldn't be transferred. Ever since their impromptu lengthy closure I have been in a number times, at least 6 times and the pharmacy is closed for no reason. I asked a store staff member why they were closed "this time" and he shrugged his shoulders and walked away. Yesterday I went to pick up my prescription and again they were closed, I asked the security guard if they would be open tomorrow and he said yes, 9-6. I have repeatedly called today and they're not picking up so I assume they're closed once again. I wonder how many people have missed their insulin, blood pressure medications, and medications that have withdrawal symptoms. I've transferred my prescriptions to a different store at this point except for 1, which was my doctor's error - and then there's the rude pharmacy staff! I went here for a few years and it was never great- but now it seems the city should shut them down for withholding medications that people depend on...and clean your filthy store, turn on the air and teach your staff some basic manners.
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March 2022 by Paul M.
Horrible customer service, no one knows what they're doing. Called about a prescription yesterday, not in stock. Could have told me yesterday.
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January 2022 by Mathew C.
Went to the this Walgreens today and the staff was kind and helpful. Didn't expect much but I got everything I needed in less than 15 minutes. They were pretty quick compared to Rite Aid where they take their sweet ass time.
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October 2021 by Sky A.
If you value your hard earned money or health- don't go there. They are a bunch of incompetent cheats. They give you prescriptions you didn't ask for and make you pay for it. They won't acknowledge their own mistakes- just take your money and run. I would never trust my health to this pharmacy ever again. Absolutely disgusting!
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August 2021 by Caitlin S.
1328 2nd Avenue Walgreens in NYC the security guard closed the store 10 full minutes early with people in line still checking out on Friday august 20th 2021 and told my husband and I to go home and wouldn't let us in. 10 minutes before they're supposed to close. Very unprofessional and I hope sincerely someone does something about this.
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August 2021 by Liz K.
Rude staff. Instead of using words to inform me the new payment system does not involve "tap" mobile pay, the team member rudely banged on his plexiglass towards a sign as I was looking down at the machine confused. It startled me and I still didn't get his message or purpose of tapping the glass. A customer behind me politely told me. I've never had issues here. Back to CVS.
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August 2021 by Marianne W.
Walgreens brings back memories of my very first official job using my Social Security number! It was a Walgreens in the Lauderhill Mall in Lauderhill Florida. I was in high school and my parents said if I wanted to travel to Europe and go to college I better get a job. Haha I worked organizing the merchandise after customers messed up the displays and I ran the register at check out. Back then Walgreens had the soda fountain with a counter and stools and the booths for restaurant seating too! I wish this one did! There goes Marianne telling stories. These are the memories I had when I was happy to find a Walgreens in Manhattan. I knew of one other in my hood but it closed. Walgreens purchased Dwayne Reade Pharmacy Stores but it's definitely not the same as being in this true Walgreens location. They have a huge Hallmark department. I didn't find calendars for 2022. I spoke to the nice store manager and she said maybe they did sell them online but they don't decide. For Hallmark store merchandise the Hallmark Company stocks their merchandise. We talked about her job, she's been with Walgreens three years and is happy working for them. I did really feel for her and the other employees as it was a very hot day and the AC in the store was broken. Needless to say I looked around and then hit the door. I had heard there was a Walgreens in this area. I am so glad I accidentally found it to bookmark and review. I know I will definitely return. I like their store brand diabetes supplies because they are reasonably priced. I'm highly recommending!
