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November 2023 by Antony Rodríguez Luque
Terrible attention service, it takes a long time to cash a check you will be standing for 3 hours waiting
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November 2023 by Francisco Lopez
It is a nice place, pretty opposite is the bus stop to East Village or to Lower East
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August 2023 by sergio hernandez
The but in service and notice that both the manager and the cashiers are the worst in customer service, no one wants to send or withdraw cards from this entity why they treat people like garbage I hope they think a lot before going to this business
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August 2023 by Ilya Lurye
Open 24/7, friendly staff!!
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July 2022 by Felix
Very helpful and discreet woman at the counter. I was able to withdraw a larger sum of money without any problems. But it's a bit scary when there's only one staff member and no soundproof counters.
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March 2022 by Rose Shekina
Thank you for thé excellent service
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December 2020 by Jhe Raymundo
How to get my mtcn tracking number to receive my money?
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November 2018 by Randell Posadas
They gave us 3 100 dollar bill that is fake and now they dont do anything to resolve this problem. 300 dollars is way too much specially we came from a 3rd world country and that money is for my enrollment here in New york.
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February 2018 by Pia Wilson
I started my transaction in the app, and when I get to the counter, the woman (new, no name tag) quoted me a fee that was more than double the fee told to me in the app. I explain this to her and she says, "What's in the app is different than what's in the store." Terrible attitude! Luckily, her manager was standing right next to her and showed her what she did wrong. I watched the poor manager clean up after her cashiers a few times. She is good at customer service. Too bad she can't hire people who have the same positive attitude and efficiency. If you can go to another place, do so. If the person receiving the money had been on any other platform, I wouldn't have even come in here.
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December 2017 by Miu Miu
I put one star just because I can’t put 0! Today I had a blood pressure because of the stuff. I’m shocked! I came to cashed my money order so a young guy 15 minuets was trying to do something on a computer and then asked my ID and took a picture. Then he started talk with a girl who works near him. After 10 minuets happened a miracle and he remembered about me. Then he said that I have to wait about 10-15 while they verifying my money order. Guys,I was waiting 30 minuets! 20 customers left before they verify my order. My patience was over and I asked what about me. After my question that stupid guy asked one girl to verify my order which Is means while I was waiting I just waisted my time. Finally she called to western union and... and again they forgot about me. I got nervous and asked again about my money and why I’m waiting so long. Nobody,NOBODY said sorry. That little stupid girl started to talk with me in very rude way and threw my money. I have no words to describe how I was cheated and upset. Never,never go to this place! Hope they will be fired as soon as possible.
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December 2017 by Maddy York
I put one star just because I can't put 0! Today I had a blood pressure because of the stuff. I'm shocked! I came to cashed my money order so a young guy 15 minuets was trying to do something on a computer and then asked my ID and took a picture. Then he started talk with a girl who works near him. After 10 minuets happened a miracle and he remembered about me. Then he said that I have to wait about 10-15 while they verifying my money order. Guys,I was waiting 30 minuets! 20 customers left before they verify my order. My patience was over and I asked what about me. After my question that stupid guy asked one girl to verify my order which Is means while I was waiting I just waisted my time. Finally she called to western union and... and again they forgot about me. I got nervous and asked again about my money and why I'm waiting so long. Nobody,NOBODY said sorry. That little stupid girl started to talk with me in very rude way and threw my money. I have no words to describe how I was cheated and upset. Never,never go to this place! Hope they will be fired as soon as possible.
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November 2017 by Andrew Whitford
Very poor service. Staff were rude.
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November 2017 by sinan erel
Crew is helpful.
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April 2017 by Saleh Abdullah
The customer service at this location was very helpful and patient.