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January 2024 by R B.
Clean, lots of good produce and fresh juices. Customer service is good. Easy to navigate.
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December 2023 by Zack
Good selection with a lot of Italian, fresh produce and prepared food options. A big space and pleasant atmosphere but a little expensive.
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December 2023 by Andrew Yarrows
Extremely expensive compared to other stores, although prices have been creeping up everywhere since the pandemic. But it's definitely approaching "crazy" on some items. You can get the same amount of items for approximately half of what you pay here at Lidl. Not as convenient to get to, but worth the trip to save money.
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October 2023 by Joyce Mann
I love West Side Market, especially all of Maria's home made salads and the excellent soups and cheeses, BUT... it would be even nicer if you had some SENIOR DISCOUNT days or hours as other markets have.
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September 2023 by Lucia B.
employees aissatta, fatumata, and fernando exhibited exceptional costumer service to me this evening and seriously deserve a huge raise. forgive me if i spelled incorrectly. their professionalism, humor, and attention to detail with a return issue of mine made my shopping experience not only easy but genuinely enjoyable. highly recommend.
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September 2023 by Justin Rothberg
Want a 12 dollar salad with, chesse, 2 olives, 1 tomato and ROTTON lettuce? thats some expensive e coli! overpirced and lots of stuff over expiration. I've been going here for years. It's gone downhill post covid.
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September 2023 by Emma Monaghan
This has been my neighborhood market for 12 years and I’ve always loved the vast selection and convenience. However, prices have been getting higher and higher (more so than other places) and I had an inedible chicken salad sandwich from the sandwich counter today. Their quality of pre-made foods is going down. Please step up your game WSM!
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September 2023 by Michael R.
Super nice market best I've seen in awhile. Great ready to go meals. Place is awesome is what I can say about it very impressed.
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September 2023 by Karen W.
As a non-native Manhattanite I continue to be amazed by this place. First it's open 24 hours and always completely stocked! I'm an insomniac sometimes so going shopping in the wee hours is a real luxury. I have always found the produce section impressive - great variety. The prepared food is exceptional and great variety - from salads to pasta to sushi to hot food of the day. That they can fit that all in the space is cool. I note several people have comment d negatively about the staff. That has NOT been my experience! This is a crowded market that can get very busy during the day. The cashiers are all about being FAST. They are good at it - they really move the lines. Even when the store is very crowded you seldom have to wait long. Staff is just very business like helping to keep things moving. But if you need anything ASK. Every time I have needed help and asked the staff person was super nice, telling me exactly where to find things and sometimes going to get them for me. Its a busy crowded NYC market in expensive real estate - of course their prices will be higher than suburban Walmarts. But for your day to day grocery needs it's awesome.
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September 2023 by Kai W.
They have fresh cut up fruits. They also have fresh squeeze orange juice and grapefruit juice. Their smoothies and green juices are so good. Some friendly staff and I mainly go to the salad bar. The salads are really good. The staff Roland and Nairobi are very friendly and really good at making my salads. I feel like this store could do better with customer service and be more attentive. Some times I have to wait around for someone to acknowledge that they will assist me. They are also pricey for no reason. They can make the experience a little more enjoyable.
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August 2023 by Paul O
Great selection. Convenient. What would make things even nicer is if the checkers were just a tad more pleasant. Is that too much to ask for? Crystal did not even look at me or acknowledge me in any way, no smile, said absolutely nothing. Seriously???This is a management issue. Please train your Checkers to at least acknowledge the customer's Humanity. Even a simple Hello would be nice.
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July 2023 by Leda Rose
They can do better with their services especially because the prices are high. At the salad bar- there’s one guy who’s there and it makes the salad very good and he’s friendly. There’s another lady that’s their and she’s super sweet and makes a good salad. But I had this other lady today ( short, long light brown/blonde ponytail) and she’s not friendly at all and I don’t like how she makes the salads. I will try to avoid her making my salad moving forward. Also the cashiers who works there doesn’t look happy or looks overworked. Make the experience a little better
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July 2023 by L R
Westside has been my main grocery store for 15 years but the prices have skyrocketed and I can no longer shop there. I have always been willing to pay more for the convenience of Westside but $8 for a pint of Ben & Jerry's?! $7 for butter? $8.50 for a quart of organic milk? Sorry but this is price gouging. Inflation is coming down, yet Westside is milking us.
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May 2023 by Robin D.
The customer service here is awful. I came in here for the convenience, but never again
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May 2023 by Katie Y
Excellent produce and cheese selection. The 3 for $3 bagel deal is good, and there are plenty of delicious topping choices.