-
November 2023 by Shatima K.
This is the most unprofessional store I have ever been to in my entire life.Last night I went into this store for the first time. I spent over $100 on 3 half wigs and was NEVER TOLD THE EXCHANGE POLICY, usually when there is a sketchy policy it's always told especially to first time customers. When I got to my house none of the wigs look anything like their displays when I tried to exchange them for the exact same priced hair I WAS TOLD NO but a very rude and unsympathetic "wig manager" . I have been to some of the best hair places in the city one including BELLAMI which is literally one of the highest quality of hair and even they allowed an exchange which is why I will always RECOMMEND THEM but wigs and plus absolutely garbage and I can not wait for it to go out of business.
-
October 2023 by Colby S
Bought a wig here. The lady helping me was super sweet and patient. Also got some cute lashes while I was here.
-
September 2023 by Amber Bacchus
So nice and friendly! I’lll definitely be back!
-
September 2023 by Gladys L.
I haven't been there yet. But excellent customer service.. I will be going there with my daughter. We buy wigs all the time so I'll see you guys soon.I posted my review than
-
August 2023 by Vanessa S.
Stopped in here for a new wig and found a Bargain mhm they were a bargain cuz it fell apart in one go girl ! It's okay I only needed it for the event but um didn't know was disposable mhm!
-
June 2023 by dan
Terrible service. I bought a wig and 10 mins later came back into the store to exchange the color. The guy said all items are final sale. I told him nobody told me that prior to selling me the wig. Also, there weren’t any visible signs mentioning it was final sale. He said “it’s on your receipt”. But it appears you can only know it’s final sale AFTER you’ve purchased it and have gotten a receipt
-
June 2023 by F X.
Their hours are posted as opening at 11 AM on Sundays, however, that is not the case. I arrived at 10:40 AM and stood around until 11:00 AM. The lights were out and not one person was inside. At around 10:56 AM, this tall skinny black girl was standing directly across the street from the beauty supply store on the phone. They did not even care to apologize or to try and move in a manner that they cared about the fact that they were late. No one apologized or carried. Update: 06/21/2023 10:55 AM So update I won't be going into this overpriced "beauty supply" store ever again. As much money as I've spent in here over the years just nasty. The Indian people were approachable and professional but that old Spanish lady that has been working there FOREVER is just nasty! I was about to spend $40 on 6 bottles of hair rinse but since she was too lazy to get the wig out the window for reference I'll go buy it elsewhere. She going to say she thinks it's the last one which means she wasn't even sure. Now what if I was buying the wig in the window she would have had to get it out just lazy, nasty, and miserable If you don't like your job then quit. Can't wait till they go OUT OF BUSINESS BEING UNPROFESSIONAL. This isn't a business that I've said this about they haven't gone out of business that had terrible customer service. I'll be waiting just like their location on 34th Street closed. Power in words marks mines. Treat people right or you won't have a business establishment because no one will come and spend money there. Thank you to the others in the store but one apple spoiled it for the bunch and this is not her first time being nasty! OH, THEN WHEN I WAS RIDING THE BUS PAST THE STORE AT 4:30 PM THE SAME DAY WHAT DO YOU KNOW THE WIG WAS OUT OF THE WINDOW AND THEY REPLACED IT WITH THE SAME STYLE IN PURPLE SMH JUST DISGUSTING. I got what I needed in Brooklyn and give the establishment $70 of my money. Your loss Wigs and Plus!
-
June 2023 by Dame H
I'm not there for the wigs but for everything else. They have a big selection of good quality hair care and beauty products at moderate prices, with kind and helpful staff.
-
June 2023 by jennifer taves
Great selection of wigs and amazing makeup selection. Really gorgeous rhinestone mink eyelashes too. Helpful staff
-
June 2023 by My world Meu mundo
Very good quality wigs and a great selection ...it's a wig feast !
-
June 2023 by Amanda Uduka
Great selection of wigs, the prices are great, and the staff is very helpful and patient. Definitely one of my go to spots to buy wigs!
-
June 2023 by Marvala Allen
Dorothy was extremely helpful and fun I really appreciate all her help.
-
May 2023 by sri vikas ramineedu
Place was huge and the staff were just amazing. Very good customer service and a lot of products too….
-
March 2023 by Anita Rice
Had a great experience in there. Dorothy was very sweet,!helped me pick out the perfect wig. Highly recommend this place.
-
January 2023 by Kayla P.
Warning. They water down their $23 wig glue. The glue was so runny it fell and slid all the way down my mirror, got some on my hand and it didn't even stick or leave that tack behind.