-
March 2024 by S G.
I was in this store today with my friend who highly recommended we go in for our pups. Together we have 4 dogs so we were super excited. Simply put, the female owner with short dark hair was rude and unwelcoming. My friend was looking at a toy designed to be pulled in a tug of war by dogs. It was an Eiffel Tower toy to be exact. My friend pulled the toy designed for the exact dog behavior, to see how it worked, and the owner appeared immediately next to us (she was by the checkout when we entered) and in a rude and condescending tone said 'said, don't pull that toy. I saw you pull it hard'. We were completely taken aback. My friend replied and said 'well , if damage this I would pay for it, but isn't this designed to do this exact things and play tug with dogs'? She stated the same thing again. We continued through the store quickly as I needed a few items before I left town. Her behavior couldn't be more bothered to have us in there. If you want a store with an approach of 'customer service' that's annoyed, combative and seemingly angry you're shopping, enjoy. Otherwise, there are so many other better options.
-
December 2023 by Jess Song
The owners were condescending. I thought some catnip toys were cute so I sent my husband a photo, asking him to weigh in before I bought it.The owner immediately interrupted me to say, “you know we have pictures of everything online.”? I smiled and said I was sending my husband photos and she repeated that they have nice photos of everything online.This combined with the other woman behind the register who looked over my head to greet everyone coming in the door except me - it was overall a very weird vibe.
-
November 2023 by Sophisticated C.
Great product curation. Bought dog gifts for friends toy pup. So fun shopping here and buying cute things for pups.
-
October 2023 by Sam E.
Dishonest practices. We purchased two items and were cheated. The older lady at the desk was not very friendly or helpful. When we purchased our two items, the price seemed high, so we asked her to make sure the price was as correct. She said the grooming brush was $25, but when we got home, the online price was $18. It felt icky to feel cheated. We won't be back.
-
October 2023 by Craig Mische
High quality products for your best friend and the owner is very nice and genuine. I have ordered from them online as well and there is a big difference between them and other retailers in the care and effort in their packaging.
-
September 2023 by Alessandra Alari
I happened to walk close to this shop when I visited NYC from London and I was blown away. Their toys are wonderful...and Presh & Pasqualina love them! ??
-
September 2023 by D Johns
Great little pet shop with lots of unique and otherwise difficult to find stuff. Staff are friendly and shop has a great layout. Prices quite reasonable.
-
August 2023 by maddie connors
Wonderful selection of treats and toys along with some accessories! Everything is very reasonably priced so you will find yourself buying gifts for all the furry friends in your life.
-
August 2023 by Rachel Colton
The owner, Susan, provides exceptional customer service that is informed, personalized, and transparent. From gifts for friends' pets to CBD for my dog, Susan has provided me with excellent guidance and options. She truly cares about her clients and their pets!
-
July 2023 by Roni Saban
Found this beautiful place while visiting New York. The store is beautiful with so many cool things. It was so nice to meet Suzan the owner who was welcoming and very helpful! She also gave me many great tips of places to see while I’m in New York.Just came home and my dogs love the treats! Thank you!
-
June 2023 by Michelle Tandler
Fantastic store with a super knowledgeable owner. Got a great (& beautiful) duck toy for my dog, as well as a sleeping mat. Both are quite elegant. Will be back soon!
-
June 2023 by Kevin Green
Cutest dog shop! Has the best toys & treats. You can order online, but definitely worth the visit!!
-
April 2023 by Rachel
Zoomies donated the most adorable sloth dog toy, blanket & treats to the 75 Morton Auction and I was the lucky winner! Sending to my cousin in SF. He is the hardest person on the planet to get gifts for and only accepts gifts for his dog. He will love this. Thank you Zoomies for supporting public education along with neighborhood pups!
-
April 2023 by Harris LaTeef
Wonderful toys, treats, leashes, outfits, and more! The owner, Susan, was so kind and helpful. Excellent selection and sensible prices. Great find!
-
March 2023 by caroline wong
Love Zoomies! Susan the owner is always so helpful as remember my pup’s sizes, and the best toys for him. I’ve outfitted most all my frenchie’s jackets, coats and sweaters along with my dog bed, harnesses, leashes and most dog toys from Zoomies. Everything in her store is curated so well and is of the best quality.