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“Stephanie, James and the team where remarkable (as always), as they handled all our needs. Thetrancperancy and attention ro detail is top notch! Another good experience and swift transaction. Good job”
“I have been dealing with North Plank Road branch for just over a year. Tiana and Elaine are my go to. Everyone I have met in this branch are very nice, very welcoming. Couldn't ask for better customer service.”
8:30AM - 4PM
211 NY-52, Newburgh
Banks
“I was welcomed by Brian for my transaction today. He is always a pleasure to work with, when I come into the South Plank Rd. Also, chatted with Jodi. I am so glad that we the ave this branch so close to my home.”
8:30AM - 5PM
1208 NY-300, Newburgh
Banks
“These folks ARE THE BEST!
Brad and Brittany took care of my father and I for a medalian signature which was complicated but they were a huge help and stuck it out in spite of it being so close to the end of the day .
many thanks”
8:30AM - 4:30PM
456 Broadway, Newburgh
Banks
“Love doing business with the team here.
Everyone is so kind, and focused on customer service & loyalty.
A++ love the team here, keep it up, keep it local.
THANK YOU”
9AM - 4PM
5075 US-9W, Newburgh
Banks
“My parents opened my account when I first started working a decade ago and they have been my bank ever since. As I’m getting older and adulting, I’ve needed help from their representatives. Helga was great, kind, knowledgeable and super helpful in helping me close and open a new account, as well as, offering me options for refinancing student loans.”
8:30AM - 4PM
2 Corwin Ct, Newburgh
Banks
“Talia is AMAZING!!! Very personal and professional! I appreciated her attention to detail!!! Love you guys. The meaning of life is to find your gift. Talia was a gift to me today.”
9AM - 5PM
800 Broadway, Newburgh
Banks
“I had the pleasure of communicating with the nicest and sweetest people in the newburgh branch of TD bank, professional, extremely helpful and I was able to walk out of there knowing that my money is in great hands. Thank you for a wonderful experience. Respectfully, James E Baker Jr.”
9AM - 4PM
56 NY-17K, Newburgh
Banks
“Great experience opening a new business account at this branch. Alyssa was professional, responsive, attentive and welcoming- as were the manager and staff from the start.”
9AM - 4PM
1228 NY-300, Newburgh
Banks
“I have a credit card with Key. Proper billing, no mistakes. Lost card. They replaced within 2 days. The only problem is that they don't have a convenient branch for me to switch from a lesser bank.”
9AM - 4PM
801 Auto Park Pl, Newburgh
Banks
“I have no idea what the negative reviews are about. I have banked at the Newburgh NY location for years (first when it was Salisbury and now that it is part of NBT). They are courteous, I have never experienced any problems with service, etc.”
“Exceptional banking customer service. I came in with several requests from account services to wiring funds. Mario was knowledgeable, patient and extremely helpful going above and beyond. Experiences like this make me drive out of my way to go to this location.”
“I rarely go in person to a bank anymore but when I did just the other day, my experience was pleasant, quick and very helpful. Marla and Eric both were very fast and solved the transition issue I had within minutes. My in person visit at the Newburgh BOA was so much better than a long phone call where you're on hold for ages, hope to actually speak with a real person and pray that the call is not accidently dropped. Great personal customer service at this branch!”
“We made an appointment online but unfortunately the employee we were meeting with was out for the day. Thankfully Frank was able to meet with us without notice or wait and went above and beyond to help us with everything we needed”
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“I highly recommend Mid-Hudson Valley Federal Credit Union for their outstanding commitment to community education and financial empowerment. As a community partner through Orange-Ulster BOCES, we have had the pleasure of working closely with their team, and they have been exceptional.
They consistently provide informative, engaging, and personalized sessions for our students and community members, helping them better understand financial literacy and the wide range of services available to them. Their professionalism, responsiveness, and genuine dedication to making a positive impact truly set them apart.
We are grateful for this partnership and look forward to continuing our collaboration.”