“Huge thank you to Taylor in customer service for going above and beyond for us with our return. The front desk was busy, and having computer issues but he never let that affect how he handled our return of an item we ordered that got delivered used. After checking in store inventory, which ended up also being used, he ordered us a replacement that got delivered next day.”
“The tall girl that’s in lumber in the afternoon is always so sweet. I’ve seen her smile at every customer while Waiting in line to check out. Usually, they all have this miserable look on their faces.
Every other part of The store is beyond frustrating, especially appliances”
“I want to sincerely thank Matthew in customer service for offering to purchase 25 buckets for my students today!!! I explained my situation and he purchased them so that my students could start their bucket drumming tomorrow!!!! I was brought to tears over his kindness and generosity!!!”