AutoZone Auto Parts in Niagara Falls, NY is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have praised the store's helpful staff, particularly Melissa, who is described as kind, helpful, and with a wonderful personality. The staff is knowledgeable and willing to assist customers in finding the right parts, even going the extra mile to ensure a proper fit. Customers have found the store to be well-stocked, and the staff to be non-pushy and creative in helping them solve their problems. Overall, the AutoZone store in Niagara Falls, NY is highly recommended for its excellent customer service and expertise in auto parts.
Employee DeeJay was very helpful and very courteous. Its a pleasure to be waited on by any workers now these days that treat you with such respect and courtesy. DeeJay seems like he actually loves what he is doing. 5 stars for DeeJay.
January 2026
Went in to this Auto zone for a pair of wiper blades. The gentleman at the counter was very informative and helpful got a good pair of wiper blades and he installed them for me. Great service very informative was in and out in 10 minutes Thank you
January 2026
I purchased windshield wipers today and the staff was exceptionally friendly, informative and helpful. I was impressed with the young lady that helped me with the selection and the young man who installed them for me.
