“Great service, they were able to provide me with some large pipe extractors that I couldn't find locally. (1" pipe and a 1/2" pipe fitting) much rather support a local business than big box or online. The quality of the extractors they had were far better and larger than what the big box had to offer.”
“When I come to Niagara Falls, I will shop here as I am a member and they treat Veterans good not like some of the other stores I’ve been to. I like their sales prices are very reasonable.”
“Friendly and helpful staff. Manager Nick is easily one of the best leaders I've seen in a retail workplace. He cares to remember his frequent flyer customers by their first name. Always appreciate his very reasonable and father-like insights and advice. Couldn't be happier with his professional, yet family like culture he's established at the Niagara falls location. Such a unique environment to experience in a chain tool store, love you guys frfr”
“I was doing some plumbing repairs at home, I have no plumbing experience, so I brought the pieces that I wanted to replace with me and I was staring at the shelves for about 15 minutes, till God sent me an angel named Jennifer! In one minute she looked at me parts, said follow me, grabbed the pieces I needed without even looking, she even cut that one piece to the size I needed! Oh Jennifer is the best!!!!”
“You can always find something for your DIY project, home improvement, gardening, etc.Nice people, always ready to help.Very reasonably priced compare to other similar places.They do not open late especially during weekends - this is the only disadvantage ;)”