Internet Service Providers in Niagara Falls, NY

“I had an outstanding experience at this T-Mobile store. I was trying to get my business account set up, and even though it was close to closing time, two employees stayed late to help me. They never rushed me and took the time to answer all of my questions and make sure everything was taken care of. Their professionalism, patience, and dedication to customer service really stood out. I truly appreciate them going above and beyond. Thank you both for the excellent service!”

“My mom and I had a recent experience and had to get mom a new phone plan. Kevin, Pat, and JeffHelped us. They actually sat with us for about 4 hours to get everything perfect. They got mom a new phone and took her off another account. Jeff!! You are amazing you were very polite and very sincere. Kevin! Thank you for helping figure out how we could get mom out of the situation of being on someone else's account and helping mom break free from that hold! Pat!! You sat with us and listened. You help transfer all data to the new device and deleted from the old. The customer service we received other 2 visits to your store location was so pleasant. We were created as soon as we walked in, with smiles and by the time this was all done we left with hugs! Thank you!! Thank you so very much”

“My grandson and I went in to the store because his phone just stopped working. Brayt waited on us. He said either we could buy a new phone or go to ubreakifix and have it fixed. He said they only sell phones, they don't fix them. I asked if my grandsons phone had any upgrades on his plan. Brayt wouldn't even look. I asked to speak with someone else. Hasan came over. He was very helpful and an asset to your company. He sold us both new phones and explained everything to us. I hope he stays at this store. He was a pleasure to do business with. I work with the public an will be telling everyone about him.”

“I have called for the last year, that the WIFI goes out everyday. Spectrum has always been very helpful, either replacing the boxes or send out a technician to see what the issue was. It would help but still go out. Finally they send Jose, he was not going to leave until he found the issue. And he stood for 2 hours and finally was able to fix the issue. If I could give a 10 star review I would, what a great company, all the phone calls and technicians had great customer service and all tried to fix the issue, but Jose was not giving up and fixed it. Love Spectrum ❤”