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August 2024 by Kris
Been sending stuff here for 10+ years. Nice, efficient service, fair prices, dedicated area to open and dispose of packaging materials.
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June 2024 by Blayne London
Very convenient . Staff pleasant and helpful
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March 2024 by Richard
Excellent service! I use them all the time for packages I buy and ship to them. Reasonable prices and great service!! Convenient location as well.
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January 2024 by dannyx Z
Just had my first experience with this place and except that they could use a more visible sign (had to circle twice before seeing the small sign next to another business' sign), everything went smoothly. Will definitely use again!
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January 2024 by Bonnie Wong
Very impressed with how efficient and easy it was to use! Staff friendly and helpful. We had a parcel delivered there because company didn't ship to Canada. No issues at all. Fees were straight forward. You just had to declare your shipment yourself when you cross the border.
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September 2023 by Shirley W
I use this when I don't want to pay shipping to Canada. There is a fee for picking up packages.
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September 2023 by Yahya Polat
Your "package" "came" in the "male"???
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July 2023 by Steve MacGregor
Fast, efficient and reasonable pricing
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March 2023 by James McCombs
This is an awesome place for mail to be sent in the US. Very close to the border! Convenient, and the staff is always friendly!
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February 2023 by Jes Smith
CLIENT BEWARE!This place returned to sender one of two large boxes without my consent and without notice or contact. I drove there to pick up items I needed TODAY for my business and yet they claimed they returned it as they could hear broken glass. They stated its policy for liability reasons, but they failed to acknowledge my agreement with the supplier who would have rectified the problem without delays or accrued charges. There were multiple lamps in the packages, 40 to be exact. The problem is they returned to sender a package without notifying me that:(a) it came broken and(b) they shipped it back without my consent to return the package.This causes a supply issue, time to reship the entire package, a wasted trip with a paid driver (due to size of boxes) to their receiving location, in addition to my time, and now my business is inoperable due to the missing lamps. To date, there is no FedEx tracking as proof the box was shipped considering the item was delivered two days ago. Their website does not state this 'liability' policy, and the miscommunication and cover up of the incident keeps getting more intricate and absurd as I have never received broken lamps in the past; they are properly packaged and boxes state 'Fragile' all over. As I have enquired with other similar businesses in the area, it is unusual and not a receiver's decision to return to sender parcels. An absolute disaster in trying to resolve the issue and trying to recoup my losses from the responsible party. Time is money, and this place is definitely not worth your time and money with their lack of professionalism. Highly recommend Kuhns Storage Services! down the street, 200 Portage Rd, Niagara Falls, Don't judge a book by its cover as the building is dated, but the owner, Brian, is friendly and reputable. I should have listened to my acquaintances that had recommended Kuhns Storage in the first place.
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February 2023 by I S
Poor service, they have they are own policy and customers not know about and not listed nowhere! Highly recommend Kuhns Storage on 200 Portage Rd, Niagara Falls, NY 14303,
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February 2023 by J S
CLIENT BEWARE!This place returned to sender one of two large boxes without my consent and without notice or contact. I drove there to pick up items I needed TODAY for my business and yet they claimed they returned it as they could hear broken glass. They stated its policy for liability reasons, but they failed to acknowledge my agreement with the supplier who would have rectified the problem without delays or accrued charges. There were multiple lamps in the packages, 40 to be exact. The problem is they returned to sender a package without notifying me that:(a) it came broken and(b) they shipped it back without my consent to return the package.This causes a supply issue, time to reship the entire package, a wasted trip with a paid driver (due to size of boxes) to their receiving location, in addition to my time, and now my business is inoperable due to the missing lamps. To date, there is no FedEx tracking as proof the box was shipped considering the item was delivered two days ago. Their website does not state this 'liability' policy, and the miscommunication and cover up of the incident keeps getting more intricate and absurd as I have never received broken lamps in the past; they are properly packaged and boxes state 'Fragile' all over. As I have enquired with other similar businesses in the area, it is unusual and not a receiver's decision to return to sender parcels. An absolute disaster in trying to resolve the issue and trying to recoup my losses from the responsible party. Time is money, and this place is definitely not worth your time and money with their lack of professionalism. Highly recommend Kuhns Storage Services! down the street, 200 Portage Rd, Niagara Falls, Don't judge a book by its cover as the building is dated, but the owner, Brian, is friendly and reputable. I should have listened to my acquaintances that had recommended Kuhns Storage in the first place.
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December 2022 by Munesh Bhardwaj
Excellent and efficient service - Had some tile delivered from Wayfair - it was delivered to the Kinek point on a Friday morning and we received the notification that it was ready to pick-up a few hours later. The speed which they process the shipments is so crucial so folks can make plans to cross the border - really appreciate how quickly they work.Showed up, paid the very reasonable receiving fee in cash (CAD or USD accepted) picked up the goods and all set! Very efficient and friendly - will certainly be using them again and highly recommend!
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December 2022 by Gloria
I have a very positive experience here and the front desk was friendly. I love that I am able to track when my package has arrived. I also love that I don’t need to pay a monthly fee to rent a PO and instead pay for packages that are received.
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September 2022 by Tomasz P
Top notch service, reliable and quick. My favourite Kinek point for cross border shopping.
