Quest Diagnostics in Niagara Falls offers a range of services, including COVID-19 antibody testing, drug screening, and routine lab tests. The location features convenient hours, with drug screening available Monday-Friday from 6:00 am to 3:00 pm and Saturday from 6:00 am to 10:00 am, and TSPOT testing available Monday-Friday from 6:00 am to 4:30 pm. While the majority of reviews praise the professionalism and efficiency of the staff, some customers have reported longer than expected wait times, even with scheduled appointments. One reviewer had a particularly negative experience, describing being stabbed twice in one arm and experiencing excruciating pain, leading to feeling unwell and lightheaded. Overall, Quest Diagnostics in Niagara Falls is a reliable option for a variety of lab services, with the potential for occasional delays or less than ideal phlebotomy experiences. Customers are advised to check the website for updated hours and service offerings, and to communicate any concerns or special needs with the staff to ensure a smooth and comfortable visit.
In and out with an appointment. Checked in by text. Very skilled employee.
October 2025
First time ever that I had my blood taken and felt no pain! Kim did a wonderful job, had a very pleasant personality, thank you for making the experience a good one!
September 2025
This quest is always super fast when you have an appointment and the staff is always friendly and will answer any questions that you may have!
