Quest Diagnostics in Niagara Falls offers a range of services, including COVID-19 antibody testing, drug screening, and routine lab tests. The location features convenient hours, with drug screening available Monday-Friday from 6:00 am to 3:00 pm and Saturday from 6:00 am to 10:00 am, and TSPOT testing available Monday-Friday from 6:00 am to 4:30 pm. While the majority of reviews praise the professionalism and efficiency of the staff, some customers have reported longer than expected wait times, even with scheduled appointments. One reviewer had a particularly negative experience, describing being stabbed twice in one arm and experiencing excruciating pain, leading to feeling unwell and lightheaded. Overall, Quest Diagnostics in Niagara Falls is a reliable option for a variety of lab services, with the potential for occasional delays or less than ideal phlebotomy experiences. Customers are advised to check the website for updated hours and service offerings, and to communicate any concerns or special needs with the staff to ensure a smooth and comfortable visit.
Quick service. Make sure you go with an appointment.
June 2026
This Quest office is great. It's easy to make appointments online and see what's available. Check in was super easy. I was a bit early and no one was waiting so they took me back. The phlebotemists are friendly, courteous and efficient. I was in and out in 10 minutes.
January 2026
In and out with an appointment. Checked in by text. Very skilled employee.
