Nothing was good, I booked 2 nights so I could sleep as I'm local. The second night I was kept up all night, I payed famn good money!!! No in room coffee, oh the maker was there but no cleaning as I stayed two nights. WORST!!!! These people do NOT understand customer service!!!!
October 2023
Location is very convenient, lots of restaurants and shops nearby, and only about 10 minutes from the fallsRoom was spacious and clean.John at the front was SO friendly and very accommodating. He made sure we had everything we needed, excellent customer service. I would say please give him a raise he definitely deserves... read full comment
October 2023
The rooms were nice, big and cleaned. The service was great the guys in the front desk were so kind and helpful. They gave us a pass day for the bus. It’s to easy go to the Niagara Falls state park from the hotel.Good A/C. Breakfast was normal.
