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November 2023 by Jesse Cohen
Always what I need to DIY. Extensive employee knowledge as always.
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November 2023 by Eileen Taylor
So much better than the lowes or Home Depot! Employees there are more knowledgeable about everything in their store. Never again would I purchase lawn equipment or snow removal equipment from anyone else!
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September 2023 by Patricia Johnson
Wonderful, cheerful and helpful people with good hardware equipment and supplies and a gift store.
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September 2023 by Frances L.
This store is .7 miles from my home, and it could not be better for a quick run for so many products.The selection of items is outstanding. From bird seed, glue, phone chargers, light bulbs, candles, cleaning products, batteries, planters, grass seed, and fertilizers to wood stains and spray paint.Plus MUCH more!The store has not disappointed me yet. We like shopping here much better than the nearby big box stores such as Home Depot and Loews. The service here is far superior, and the time saved finding items is appreciated when you want to get back to a project, big or small. Parking is convenient. Staff help me load my car since there are a few steps near the back entrance. Welcome to this Ace Hardware franchise to Niskayuna! We will support you and will spread the word.We lost our independent hardware store on upper Union Street, and this location fills a need!Let's support local, independent businesses!
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August 2023 by Rich Coomes
Just moving a family member to town and needed quick help late afternoon on a Saturday that happened to be in the middle of a flash flood. In the middle of a disaster for the store the team taught me what I needed to know. Great people that helped me when they needed more help than I did. We all need more people around like Paul and his team.
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August 2023 by Mitch Karp
When they started I questioned if the could match the big box stores. They did.. Shop there first. They don't have what you need, they will get it....Mitch said that.....
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August 2023 by Paul Folus
Great local hardware store. Well stocked. Plenty of staff to help you.
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July 2023 by MTH
Very friendly staff and great selection of items. I was able to find the item I was looking for in stock with a cheaper price than the big box store. Big box stores don’t carry the item in stock and would have required an online order. Will definitely visit again!
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June 2023 by James Maati
Very friendly staff. Great prices . Good parking
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June 2023 by Nathaniel Galapon
Personnel were knowledgeable of where stuff is and how to use them with their compatibility to each other
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June 2023 by Joann DeSarbo
Very friendly staff,& we found everything we needed & more
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May 2023 by Joseph Stacey
The store looked really clean and staff were friendly. They are listed as a Stihl dealer, but don't do repairs and sell parts. They do sell Stihl products.
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May 2023 by Anthony Adonnino
Great service..support your local businesses!!
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March 2023 by Steven Hines
I went in to find a papertowel dispenser. Staff let me wander the small store aimlessly without offering help. When I approached a member of the staff, who initially tried to ignore me.... he told me it was in aisle 17 I went and was unable to find one. I went to ask for further assistance and he ignored me. So I left. Customer service training is highly recommended for this locations staff members. I won't be back here personally.
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February 2023 by joe fountain
They went above and beyond to help me... Would highly recommend giving them a visit