“I’ve been using this Verizon store for over 10 years now and each and every time Frank and the other employees have always been beyond helpful and accommodating. We won’t go anywhere else.”
“Dia was amazing !! Needed a store close to my location and this one had great reviews.
I'm very jaded when it comes to Verizon and its customer support but Dia changed all that.
She was kind, courteous and excellent at her job and I walked out with two brand new phones and saved about $10 a month.
Even though this is not close to my house, this will be my go to place for any Verizon wireless issues
Thanks Dia!”
“I had an exceptional experience with Elsy at Verizon. She was very knowledgeable, calm, and genuinely kind throughout the entire process. She took the time to answer all my questions and made everything easy to understand. Customer service like this is rare thank you, Elsy, for going above and beyond”
“Bismarck Diaz is very calm, detailed and knowledgeable. Does the job effortless. Confident in what he does . Will come back to him again. He is a valuable asset to your Business . Thank you”
“Super happy with my experience here from start to finish. Both Mo and Connor are the absolute best, and they are so very good at what they do. I upgraded two of my devices here. MO helped me with one when it arrived, and Connor the other. My incessant questions were answered with ease, I got great deals on both of my new devices and the entire experience was both seamless and downright pleasant. This store and its employees are truly an asset to the Smithtown community … keep up the amazing work Mo and Connor!”
“Andrew took care of me when i came to return my old phone and he was awesome. As a courtesy he was kind enough to put a screen protector on my new phone for me and did an amazing job. Happy customer left smiling”
“Just went to Deer Park T mobile branch for putting screen protector on my phone.It is in an out trip because of the guy name Monty who works there, he is pro in his work,so professional.Thank you so much Monty.”
“Had an amazing experience today at this store because of Jose!!
Yesterday, I upgraded my daughter's phone and had to pick it up at the Apple store, only to find out that the associate in a different store put the iPhone on my phone number instead of my daughter's.
Needless to say, we had to go to T-mobile to have the numbers switched to the correct phones. We happened upon this location and were lucky to get Jose to help us! Not only was he knowledgeable, he was patient, personable and extremely kind!
This store is out of the way for me, but in the future, I will definitely go back there for any issues I may have.
Thank you Jose!!”
“Natasha, the store manager, is absolutely incredible. She spent hours with us fixing a minor issue. She even stayed after her hours to make sure our phone worked and we were completely taken care of. I highly recommend this store!”
“I recently visited the Verizon store with my mom, and we had the pleasure of working with Mohammed. From the moment we walked in, he was incredibly welcoming, patient, and knowledgeable. He took the time to explain all of our options clearly and made sure we understood every step of the process.
Thanks to his expertise and dedication, we were able to get two phones and two watches at an amazing deal that truly met our needs. He never made us feel rushed and went above and beyond to make sure we were comfortable with our decisions.
Customer service like Mohammed’s is rare to find these days. He was professional, kind, and genuinely cared about helping us get the best value. We left the store feeling confident, happy, and very appreciative of his support.
If you visit this location, I highly recommend asking for Mohammed — you’ll be in great hands!”
“I was fortunate to have Logan as the associate handling my account changes. He is extremely knowledgeable in the workings of the company and the products they offer.”
“Leroy demonstrated exceptional professionalism. He took the time to thoroughly explain the situation and exceeded expectations in his assistance. We appreciate Leroy's dedication and kindness.”