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“I had an excellent experience at UPS thanks to Rita's outstanding customer service. I was having an issue with an Amazon return and wasn't sure how to proceed, but Rita took the time to help me every step of the way. She patiently explained the return process, answered all my questions, and even assisted me in communicating with Amazon to make sure everything was handled correctly. Her professionalism, knowledge, and friendly attitude made what could have been a stressful situation very easy and smooth. Rita went above and beyond to ensure I understood my options and felt confident that my return would be processed properly. It's rare to find someone so dedicated to helping customers, and her willingness to take extra time to assist me was greatly appreciated. Because of Rita's exceptional support, my issue was resolved quickly and efficiently. Thank you, Rita, for providing such outstanding service and making my experience a positive one.”
“This is my second time using the company and had an even better experience the second time around. My car was picked up and delivered well within the transport window. The drivers are friendly and helpful, and Brian Parker on the customer service side is always professional and kind.”
“The UPS store is amazing and their employees are so friendly! I went in today and the employees Storm and Kameron provided a brilliant visit. Their customer service was on point!! They need to be recognized for their job well done.”
“Praveen was very helpful throughout the process. He is highly knowledgeable about international shipping and took the time to explain the available options clearly. He provided cost-effective and reliable shipping solutions, making the entire experience smooth and hassle-free. I appreciate his expertise and excellent customer service.”
“Exceptional Service in West Hempstead!
⭐⭐⭐⭐⭐
I can’t recommend this UPS Store location enough! Shipping and logistics can sometimes be a headache, but Shiffali and Sai make the process completely seamless.
Both are incredibly knowledgeable, polite, and genuinely helpful. They took the time to answer my questions and ensured everything was handled with care and efficiency. It’s rare to find a team that balances professional expertise with such a friendly, welcoming attitude.
If you need to get something shipped or handled right, this is the spot. Thank you, Shiffali and Sai, for the top-tier service!”
“These are some of the kindest people I have ever met and they have restored my faith in the importance of the human aspect of choosing a mom and pop business. I had my mother ship something from Florida to New York so the baby could have some nice Christmas gifts and the shipment ended up lost, to me, signed for by someone whose address did not match mine. This kind person, realizing it is Christmas time, brought the package to this store where he had been a long time loyal customer to see if they could work it out and get it to the right people. South shore mailroom then tracked down my mom and held it for us to pick up. It was kind and selfless for everyone involved and i am going to find an excuse to use their services. They do beautiful printwork and are about as friendly as it gets. Thanks south shore mailroom. Merry Christmas.”
8:30AM - 6:30PM
4940 Merrick Rd, Massapequa Park
Shipping Centers
“This UPS store Merrick Road In Massapequa Park is phenomenal! The team of Pat, Dorian, Tim, and Arianna Go out of their way to help in anyway they can. Their service is quick, friendly, and very professional. I highly recommend using this UPS store!”
8:30AM - 6:30PM
3280 Sunrise Hwy, Wantagh
Shipping Centers
“Always patient as busy as it gets there positive !! Chris whose has been there since he was 10 (lol) knows exactly what his customers need and is always prepared to help just as the others !”
8:30AM - 6:30PM
338 Jericho Tpke, Syosset
Shipping Centers
“Jan she is the best person who workers here she absolutely amazing always willing to help and make my life easier any possible way I would definitely recommend anyone coming to this store because of her even when they have long lines she makes the line move very fast and she is also very knowledgeable this store would fall apart if she wasn’t around”
8:30AM - 6:30PM
2417 Jericho Tpke, Garden City Park
Shipping Centers
“The door was open at 6:20 and I wasn’t denied service… that’s important to me, I apologized for coming in late. But clerk didn’t care that it was almost closing time. People were still coming in when I left”
8:30AM - 6:30PM
734 Franklin Ave, Garden City
Shipping Centers
“We purchased an item at auction which UPS Store #0691 collected, packed and shipped to us in Ireland. We are absolutely delighted with the service they provided. The item was expertly wrapped and packed and delivered in pristine condition really quickly and efficiently. We would highly recommend them.”
8:30AM - 6:30PM
998 Old Country Rd # C, Plainview
Shipping Centers
“Excellent Service, all employees work fast and efficiently. Worked with Allan recently and was a pleasure to see his attention to detail with my return and willing to assist with any questions or request I had. Corporate Management should know how well this store is run”
8:30AM - 6:30PM
43 Glen Cove Rd Ste B, Greenvale
Shipping Centers
“Luca was very friendly and helpful- ensured my packages were sealed appropriately! I will never go to another UPS location, i was at the Albertson 5480 store 10 minutes prior and not only was the associate rude, the manager Frank was sarcastic and rude- so much so that I didnt give them all my packages because i couldnt wait to leave their Albertson store. I drove 10 minutes to this Greenvale store and was greeted with a smile and a flawless pleasant experience”
“Stopped by today to print a document and to also get it notarized. Milana was very helpful and fulfilled all my needs. Thank you Milana for your help and if I need any printing services done again, I’ll stop by.
I highly recommend this location. Easy to find, parking is in front the store, and the service is superb.”
8:30AM - 6:30PM
273 Walt Whitman Rd, Huntington Station
Shipping Centers
“Great customer service. They were quick, knowledgable and friendly. I have been to this location several times over the past couple of years and each time was a professional experience.”
9AM - 5PM
28 St Johns Pl, Freeport
Shipping Centers
“I recently purchased an expensive set of art prints at auction (Rago/Wright) and needed to get them from the East Coast to Utah. The shipping representative at Rago recommended that I solicit a bid from Arrow Express, telling me that they are masters at crating artwork and highly-reliable. I did solicit another bid which was more than twice the price as Arrow's bid and in the end I was delighted with Arrow's skill set, responsiveness and reliability. The works were crated in a hand-built plywood box and shipped to me via UPS. The crate itself is a work of art and the artworks arrived on time and in virtually perfect condition. I had no prior experience in dealing with Arrow but I would give them an A+ rating and would use their services again in a heartbeat. I am attaching pictures of the crate they constructed so that you can see how diligent they are in their efforts. Kudos to Brian and the team at Arrow.”
8:30AM - 6:30PM
192 Merritts Rd Ste b, Farmingdale
Shipping Centers
“I called this UPS store for some help.
Cliff and Destiny were both really helpful while I was trying to figure out a shipping issue where Mercari charged me almost $60. They took the time to look everything up, answer my questions, and even gave me screenshots to help with my case. It was nice that they genuinely seemed like they wanted to help me get it figured out instead of just rushing me out the door. I really appreciated it. Thank you”
8:30AM - 6:30PM
471 N Broadway, Jericho
Shipping Centers
“Everyone at the Great Neck UPS store was extremely professional. They were so kind and patient and went beyond good service.
It was a very pleasant experience. My photo collage came out beautiful. Thank you Jamie and Sherry at the Jericho store! I couldn't be more pleased. Thank you UPS.”
“I had a bad interaction with a former manager here, and went to other stores for a while, but I stopped by last week and Andrea was terrifically helpful, both finding stock that wasn't on the shelves, and at checkout. Some time ago I had a complicated copying job to turn into a pdf, and the copy clerk was also amazing, though she's not there any more. I think she was about to apply to music school for college. Wish I remembered her name. One drawback is that the branch is a bit smaller than other stores, like the Manhasset one, so they don't have as much inventory, but they do seem to be well stocked for their size, and well run.”
“I wanted to take a moment to recognize Jasmine for the outstanding service she provided during my recent visit to the post office. From the moment I approached the counter, Jasmine was professional, friendly, and genuinely helpful.
What really stood out was Jasmine’s positive attitude and patience. Even though the post office was busy, she never made me feel rushed and gave me her full attention.
Thank you, Jasmine, for making what could have been a routine transaction into a genuinely positive experience!”
“Excellent experience with Navis. They shipped a large and heavy marble sculpture across country. The process was quite easy (and reasonable ). Navis crated and packed the artwork beautifully.”
8:30AM - 6:30PM
672 Dogwood Ave, Franklin Square
Shipping Centers
“I go there often for returns and they are always friendly and helpful. I have a store right by my house but I choose to drive a little farther to go to the Franklin Square one on Dogwood Avenue. Always smiling faces. Even when busy they are handling everything with grace.”
“I’m giving this FedEx Office Print & Ship Center a full 5-star review based on my overall experience.
One very important tip to know: when you drop off a package here, you may be told to use the self-service checkout to scan your FedEx tracking number, or a staff member may scan it for you using the same system. While you will receive a receipt, this scan does NOT immediately upload to the FedEx system. From my experience—both scanning it myself and having staff do it this way—the tracking information did not appear in the FedEx system until the driver arrived for pickup and scanned it, sometimes showing as shipped the next day.
If you need your package to be officially marked as shipped the same day, make sure to hand it directly to the cashier and have them scan the tracking number on their computer. That way, it shows up in the FedEx system immediately.
Aside from that, this location is excellent. There is a small parking lot outside, but it’s rarely crowded, so parking is usually easy and convenient.
The hours are also longer than many FedEx shipping centers, which makes it very flexible:
* Monday–Friday: 8 AM – 7 PM
* Saturday: 9 AM – 7 PM
* Sunday: 12 PM – 6 PM
The staff are friendly, professional, and efficient. There’s typically little to no line, so the whole process is quick and saves a lot of time.
Overall, this is a very convenient and reliable FedEx location. As long as you know the difference between self-service scanning and cashier scanning, you’ll have a smooth experience every time. Highly recommended!”
8:30AM - 6:30PM
915A Carmans Rd, Massapequa
Shipping Centers
“I have used this UPS store multiple times for sending out Navy base/ college packages. The staff is wonderful and has always been such a big help every-time. I have also used them to notarize documents and they do a excellent job.”
“I mailed a package on 4/13, to my home. Unfortunately I lost my tracking sheet because I took a plane home and probably missed placed it and it had the wrong address on it. Call the store and they were extremely helpful. I finally received it today!
I definitely would recommend this location.”
“I have now had multiple items printed at the Oceanside Staples location. Aisha has been so kind and helpful every time My projects have unique sizes and she takes her time to help figure out the best solution. She has always been pleasant and wonderful to work with and the finished products have been exactly what I need! Irvin and the others in the printing department are as equally helpful whenever I have come in. This group is a stellar stand out amongst printing teams!!”
“Came here to print manuscripts before a literary event. Helpful staff, clean store, and a surprisingly calm atmosphere for a busy afternoon. Some places quietly help stories continue their way into the world.”
9AM - 1PM 2 - 4PM
485C Brown Ct, Oceanside
Shipping Centers
“The friendly team at Pakrite handled our custom furniture piece from New York to LA, delivering our project on time and with great care. Will be using Pakrite as our main shipping partner! Thank you again and highly recommended”
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“As someone who just likes to get everything done at once, I did most of my returns from the holidays on 01/09. Not only was Lionel so kind but he was willing to go over the top to help me even when he was solo and had many people in the store. He gave everyone the same smile, the same kindness and same undivided attention no matter how much or little help they needed!”