“Only supermarket I will do my shopping. Always buy my cold cuts there. Slice the meats and cheeses exactly the the way I like it. Friendly employees and great service! Usually well stocked shelves. Great floral/plants display area, good selections.”
“Great small, neighborhood pharmacy. They do some pet meds as well. Friendly and responsive staff, limited selection of over-the-counter remedies and household products.”
“Can't speak for the drugs, but when it comes to durable medical goods, hot/cold packs and such, they've got it all. Staff was extra friendly and knowledgeable also. Great experience.”
“Every Hannaford Pharmacy I've used always has knowledgeable pharmacists and staff. They are quick to help and answer any questions you may have. I transferred my prescriptions 3 years ago from CVS and don't regret it!”
“Thank you (Coach), Sarah, for going above and beyond today in addressing my frantic search fir ICE MELT in time for tomorrow's storm. Out of the several individuals, you took the time to address my request by calling the pallet haulers, and coming from behind the service center and walking over to the area the pallet was and actually removing the plastic wrapping, so that I could buy them. others told me to wait or call back or this or that. Sarah (Coach), you did not. I see good future ahead for you. continue to do what you did today- practicing excellent customer Service with understanding and compassion.Cheers,Cordell B.”
“This is an excellent pharmacy that really helped me out of a jam. Very easy to work with, professional, friendly, everything you could ask and more! Def worthy of 5 stars!”
“Update: May 2023
After changes to our insurance we were lured into using CVS for our subscriptions because they offered delivery. After a few “fills” we quickly learned our move to CVS was a mistake. For reasons never clear to us, our maintenance meds could not be delivered and we never were able to take advantage of the delivery service for which we were paying $10 per month. What we did get was non-stop unwanted emails and texts.
The pharmacist at Sam’s called us to confirm that we had switched to CVS and explained that non-controlled medications could be shipped to us for free. We also had the option of 2 free same day deliveries.
Not only did WE switch back to Sam’s Pharmacy, but we switched our parents, who live an hour away. Like us, they have mobility issues and love having meds sent to their front door. And of course they are now members of Sam’s. During the first visit they went on a buying spree. My mother said several times “this place is way classier than BJ’s.” Finally, my father made me set up Scan and Go while in the store because he wanted to scan items like I was.
We can’t fully express how much we value our relationship with the the Pharmacy staff (Nick, Sandy and Mellisa). I mean, come on; Nick even has my date of birth memorized
I think that since 2020, we have convinced a dozen people to get a membership at Sam’’s,
And, all the credit for our loyalty owes to Nick and Sandy!
Pharmacy is top notch. Curbside and home delivery is amazing. We can’t say enough good things about the pharmacists and staff.”
“Best pharmacy I’ve ever had, always on top of everything. The communication is fantastic, being able to send them a text is super convenient, always very kind.”
“While searching for medicines made with halal ingredients,we came across Shifa Pharmacy.They offer plant based, gelatin free medicines.Their prices are also comparatively affordable.The pharmacist is very helpful and provides excellent information.In addition to medicines, they also carry some essential everyday items.”
7:45AM - 6PM
920 Lark Dr, Albany
Pharmacies
“Everyone here is always nice and personable without making the line last forever. I've been sick for a month and have had to pick up different prescriptions here 4 separate times, the last time was 7 different scripts. They're always nice and patient and the pharmacist took the time to answer my questions about all the different prescriptions.”
8:30AM - 5PM
33 New Scotland Ave Ste 106, Albany
Pharmacies
“My eye doctor called in a prescription for me because my regular pharmacy could not fill it. They called me to tell me that the co-pay would be $300. I told them to hold off filling it because I wanted to call my insurance company. When I called the insurance company they told me that the price was high because I had not met my deductible for the year. They offered to get the price from their mail order pharmacy, but when they tried to do so the system could not generate a price because Walgreens still had it in their system. I called Walgreens back to get them to deactivate the prescription and when the man was talking to me he asked if anyone had mentioned the grant. We talked about it and he took my information to see if I qualified. I did qualify and he was able to get this filled at no cost to me. If it had not been for this man taking the time to try to help a customer, then I would have had to pay. I wished I had gotten his name; thank you for taking that further step. I deeply appreciate the great customer service!”
2 - 9PM 8AM - 1:30PM
465 Sand Creek Rd, Colonie
Pharmacies
“Always have good help and experiences visiting this cvs. Staff is kind and helpful especially with percentages and coupons on items i purchase in store and the pharmacy.”
“Thank you for the best checkout experience ever at Market Bistro in Latham. Yesterday I did a quick shop. As I entered the checkout lane, the lovely woman who was bagging noticed I was in a sling. She immediately took over unloading, scanning large items and bagging. She then got someone to help me to the car. I was blown away. This was such a positive experience that needs to be shared and given the praise deserved.
Thank you so much. Unfortunately, I don't have her name.”
9AM - 6PM
416 5th Ave, Troy
Pharmacies
“Love this place and the ppl!! Many ways to request a refill and when they dont have the item you need they keep you informed as to when they will have it. Wait time is fantastic! Been going here for years as the environment is very family friendly and welcoming!”
“The people at this Walmart pharmacy are very helpful and friendly. I had to switch a script that CVS continuously had trouble getting over to Walmart and now I'm thinking of switching all my scripts to here. I do have trouble with the online ordering and tracking of scripts, but the interaction with the actual pharmacy people here is really great and they really do go above and beyond. I'm not used to this type of good customer service and it's great when it happens!”
“When I called on the phone to see if my daughter could get her prescription filled there that her usual pharmacy did not have Jacqueline was extremely nice and helped me set up a profile for her so that I could get the medicine easily however what I do not like about the pharmacy is that you have to have a consultation even if you already know how to use the medication they do not ask you do you need a consultation? They force it upon you Another thing that I really did not like was when I came in as I am new to this pharmacy, I stood in front of the pick up window where there was somebody waiting to help. She was not friendly at all, she did not greet me and said she said I’ll be with you in a moment and then when I was still standing there, she looked up at me and said actually in a rude way can you go wait by the exit sign me being new to the pharmacy had no idea where the exit sign was,and as soon as I stepped back, another pharmacist yelled out can I help the next person a gentleman behind me who came after me tried to go in front of me and I had to excuse myself and tell him I was there first I was helped without a problem, but I felt like as a new customer this is no way to treat people. I was actually thinking about switching my pharmacy to Walmart until this interaction.”
“I can’t say enough positive things about this pharmacy! The staff is pleasant, prescriptions are filled quickly, and there is never a wait. So happy I switched from CVS.”
9AM - 7PM
311 US-9W, Glenmont
Pharmacies
“The staff at this pharmacy are incredibly kind, friendly, and knowledgable. I have never had to wait long, even when there is a long line, and they are always super punctual when opening. I called with an issue a few weeks ago and they called me back within 30 minutes and had it all sorted out, wonderful customer service like that really makes a difference!”
“Love the idea of bulk and oversized items. Wish there was more of a selection in certain things which is my only complaint. But they have a department for any and everything. And the sample karts and kiosks they have around are fun for everyone to try new things.”
“This is for Hannaford to go pickup order. I tried it yesterday and highly impressed. Super friendly and a very pleasant and convenient experience. Am happy with the quality of items picked out.I would give a 5, but they didn't have everything. However, I was ok with that and understand. I would use this service again in the future. Thank you.”
“Thank you (Coach), Sarah, for going above and beyond today in addressing my frantic search fir ICE MELT in time for tomorrow's storm. Out of the several individuals, you took the time to address my request by calling the pallet haulers, and coming from behind the service center and walking over to the area the pallet was and actually removing the plastic wrapping, so that I could buy them. others told me to wait or call back or this or that. Sarah (Coach), you did not. I see good future ahead for you. continue to do what you did today- practicing excellent customer Service with understanding and compassion.Cheers,Cordell B.”
“My first time using this pharmacy. Its a small pharmacy in the lower level of Albany Damian House. Initially was not completely comfortable using it. But they understand the urgency of needing your scripts and as its more of a speacialty pharmacy keep complete open communication about your meds and the status. They are very professional yet personable. Its very clean and orderly as well.”
2 - 7PM 10AM - 1:30PM
675 Troy-Schenectady Rd, Latham
Pharmacies
9AM - 8PM
9 126th St, Troy
Pharmacies
“The best pharmacy, their so friendly , knowledgeable well-mannered, they make it easy with text reminders you can call & get a person on the phone with ease and, I felt comfortable enough to get my vaccines, and they greet me by name makes me feel like im family and they care, 😊 thank you for your amazing service...”
“The Walmart pharmacy on Hoosick Road in Brunswick, NY, unlike the better part of the rest of the store, is staffed with competent professionals. A problem with this store is that a growing number of items (flashlights, shaving cream, toe nail clippers) are being placed behind locked glass security doors, meaning you'll have to pester an associate to open these doors, then stand there while you decide which item to buy, making both parties feel stupid. Instead, they should put ALL such items in one closely-watched area. C'mon, Walmart: when are you gonna finally get the hang of retail? I guarantee that this insultingly distrustful practice is costing you more in sales than it's preventing in theft (something about which I'm sure Target is grateful).”
“I was in the neighborhood for a local poker game, and realizing that I was about to show up without munchies to share I stopped in here. It was conveniently located to whatever "downtown" area this is (I am not from the area), though the traffic patterns led to some odd drivers trying to get in and out. The store was nice and bright and the signs that hang on the end of every aisle made it easy to find just what I was looking for. In case you are wondering, Oreos and Goldfish crackers make excellent accompaniments to poker night and a soothing comfort to drawing hand after hand of lousy cards.”
9AM - 8PM
96 Wolf Rd, Colonie
Pharmacies
“I pulled a doozy and only packed just enough of my medication for my trip when I was unexpectedly stranded in NY for an extended period. The pharmacist at Hannaford was so helpful and filled my medications. She even helped me get them at a discounted price without having to file through my insurance since going through that process would have been extremely grueling with needing prior authorization, etc. I am so thankful for the grace given and help and understanding received since these are medications that are necessary to prevent seizures. We need more pharmacies like this. <3”
8AM - 9PM
461 2nd Ave, Troy
Pharmacies
“I wish I knew his name because I want to thank him directly, but the pharmacy tech with the awesome lips tattoo on his neck is just amazing. So kind, so patient, so helpful. Most busy pharmacy’s make me feel like they just can’t be bothered but this guy makes customers feel seen. I understand how stressful your job can be and the fact that you’re so kind makes all the difference.”
8AM - 10PM
416 US-9W, Glenmont
Pharmacies
“I went to get my disposable cameras developed and after some confusion and anxiety over if they were found or not the manger Bradley was so helpful and was able to resolve the solution before the day was over. I appreciate their help and how easy they resolved the situation. Thank you. Pictures are priceless and I’m not sure what I would do if they were lost. Thank you Bradley”
“Had to pick up several prescriptions, and the pharmacy staff was very helpful and answered all the questions I had very thoroughly. There was a line of cars at the drive-through, probably because or was so cold outside, so I parked a went inside, and only had to wait for one customer in front of me. The staff was working really fast to get people in and out, and it only took a few minutes to finish. Everyone was very professional and even friendly.”