Chase Bank is a financial institution that has received mixed reviews from its customers. While the ATMs are reported to work well, the tellers at the drive-up service are often described as lacking knowledge and unable to perform basic transactions, such as cashing checks. This has led to frustration and wasted time for some customers. However, the bank also has a standout employee, Lev Shulman, who is praised for his exceptional customer service and ability to turn a negative experience into a positive one. Customers have expressed a desire to visit Lev again due to his courteous and welcoming demeanor. Overall, the bank is described as busy, with a friendly and helpful staff, but the inconsistency in the quality of service provided by the tellers is a recurring issue for some customers.
Elizabeth Hunter was great. She gave me 5 star service
February 2024
Lev Shulman was awesome, changed a negative experience into a positive one. Hey Chase when are you going to update your ATM’s? Lev you were awesome thanks for the exceptional customer service…Mrs Christoffersen Levittown
August 2023
Lev Shulman is THE BEST banker I have ever met. So courteous and welcoming, I would love to visit him again and again. That is what we call true customer service!
