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“Better than valvoline people are nice.!! And they have good mechanic skills! Thank you so much for the good deal on my mom’s new tires!! Bye bye Bridgestone tires lol! :) Def a lot good for the pricing too I’m impressed!”
“I had a great experience at this Mavis location. We were able to get an appointment the very next day, which was a huge help. The person at the counter was friendly from the moment we walked in. While we waited, we could hear him dealing with computer issues that were affecting inspections, and he handled every call with real empathy. He took the time to apologize to people and explain the situation clearly, which says a lot about how he treats customers.
The shop was not the fastest that day, and it seemed like they might have been a little short staffed for the season. Even so, everyone we interacted with was kind, helpful, and committed to doing the job right. They took responsibility for the problems caused by the machine going down and made sure people knew what was going on.
In a world where everyone expects instant results, it was refreshing to see a place that prioritizes quality work and genuine customer service. If that is what you value, this is a great place to go.”
“I came in today, Christmas Eve, because a mistake was made. Windshield washer fluid made its way into the radiator reservoir tank. At first, I was quoted $159, but he said he’d take $40 off. Already leagues ahead of Valvoline. Then, when he realized it was only in the reservoir, he tested it and said it was fine, but could dump the tank and start fresh for only $25. Valvoline would have tried to add several services, not save me money. Kudos to Carlos and your team for putting the customer on top! You have definitely earned my future business.”
“Awesome place to get your vehicle serviced. Went in , was told there was an issue and that the could get it fixed by end of day. Even handled my warrenty, Owner and staff are greatly work with”
7:30AM - 3:30PM
5684 NY-31, Cicero
Oil Change
“Really glad I found this place. I got my first ever oil change for my first car and at a fair and reasonable price. They were honest and knowledgeable about what else needed to be fixed and never forced me to buy anything extra which I really appreciate and will definitely have me coming back next time!”
“Our family has been doing business with First Auto for over 20 years. Mark and his team are trustworthy, knowledgable, courteous, and fair. A real breath of fresh air!”
“10/10 experience! I highly commend them for their customer service, friendliness, speed of service, and overall professionalism! I would recommend Scotty’s to anyone that needs service!”
7:30AM - 5PM
7102 Fly Rd, East Syracuse
Oil Change
“I have been going to Gary's Auto for several years and don't have any complaints, they have always been good with me. I will continue to get my vehicles serviced their.”
8AM - 5:30PM
149 Midler Park Dr, Syracuse
Oil Change
“I was traveling and desperately needed new tires for my F350 superduty long bed. Most place cant even jack my truck up. Joe got me in first thing in the morning and out by 100 in the afternoon. Thanks Joe.”
“Recently had to get my sons lil BMW NYS inspection done . They were able to fit me in the following day. Contacted Carrier Circle Care because they are highly reviewed in a popular FB group. Bringing my wifes car in there soon to.”
“Matt is always honest and has the problem fixed promptly for the right price. Matt is a knowledgeable mechanic and I will always bring my vehicles to him- Phil and Dan Mulpagano”
“A heater hose connection broke on my minivan 2 miles from Cicero on 481. I limped the car there and started making calls , explaining that I was headed to Penneville from three hours away in PA . After contacting several so called repair shops who wouldn’t even consider helping me , I contacted Big Mikes garage . He said he’d get me right in and three hours later I was on my way . Great guy , excellent work and fair prices . Goes to show there are still a few good guys out there , thanks again Mike !”
“Chris' Auto is an excellent shop for all of your vehicle needs. Whether it's for your individual needs or a company fleet, give Chris' a chance to show you what they can do.”
8:30AM - 5:30PM
102 Catawba St, Syracuse
Oil Change
“Honestly, don’t bring your car anywhere else but here. Tim is a great mechanic, he’s honest and charge a more than fair price. I couldn’t be happier with the service.”
“I have used the Valvoline in Fayetteville NY a handful of times now. Every time, my experience is wonderful! Zachary is professional, polite and thorough. There is also a woman there, I can not remember her name, (pink hair), but she is amazing! Professional, polite, thorough! They are both wonderful representatives for your company, not just with their personalities but their work!”
9AM - 5:30PM
6165 S Bay Rd, Cicero
Oil Change
“Highly recommend! Great service and reasonable prices! I feel very confident bringing my car here that they will diagnose and fix the problem without taking advantage of me. They communicate with me throughout the day.Services: Oil change”
“These were LITERALLY the best lubricants I've ever used. While I was lubricated I felt superior! Their product holds true to their name. 5/10 would recommend to a friend. (It would only let me rate 5/10 stars, don't know why). Superior Lubricants is a company you can trust!”
“I visited this Valvoline for an oil change and arrived just as they were about to close. I explained to one of the employees that I had an emergency and urgently needed an oil change. He was incredibly kind and went out of his way to help me out. It’s rare to encounter employees this dedicated at a franchise. Outstanding service—I truly appreciate it!”
“The staff is always top notch! Personal, professional, friendly. I see different people every time here and yet they are consistently great. This time it was Jay. Great experience!”
7:30AM - 7:30PM
4105 W Genesee St, Syracuse
Oil Change
“The Fairmount location, in particular, is such a well-oiled machine (bad pun fully intended). With their 3 bays, they can get you in, service your vehicle, and get you back out on the road quickly. It's also really nice to see so much diversity on their team. Much appreciated, y'all!”
“Thanks so much for all your work, you were so accommodating and helpful not to mention courteous and respectful! David (supervisor) was so patient and explained everything and was so helpful! The whole team was amazing!”
“Excellent service. Highly recommend. Was greeted right when I arrived by the Store Manager Jason, I waited only a few minutes and was brought right in. The staff was friendly and respectful and got me in and out quickly. I didn't feel pressured into getting anything I didn't need. The Store Manager Jason has a wonderful smile and felt like family! Will be my #1 Valvoline location from now on!”
“Great ppl did a great job. Very fast and accommodating.. very nice guys. Pleasant to be around and did such a nice job helping me with my heat shield. Jeffrey and his team are the best around. Thanks you all
Nathan, Michael and a special thanks to lawshawn!!!”
“Very quick if you scheduled an appointment ahead of time. Spoke with Mike while waiting for my car and he was wonderful! The individual that put my tires on for me was very nice as well.Service: Tires”
“Love the crew at Thompson Rd Valvoline. Going there for years. Professional, courteous & do an amazing job. Always treated VIP here. Just stopped recently for oil change. As always great service.”
“I went there to get my car inspected. They were very professional. They acknowledged me right away. The wait time was very reasonable. Overall I would definitely go back”
“My tire kept going flat so I brought it in. They fixed it and I haven't had an issue since. It was months ago. They were kind and knowledgeable and didn't try to sell me anything. I did need new wiper blades which didn't cost much and they put them on for me. Thank you!”
“I must admit I was initially frustrated because I order two new tires and Walmart policy is if tires don’t match car spec they won’t touch your car. So I had to jack up my car and take off two tires to get the new tires put on the rims. When the service was complete the tech talked to me and said one rim had small dent in it. I was where and told him it was from previous incident. I took tires home jacked my car up and put the new tire and rims back on my car. I lowered to ground and one tire became instantly flat. I pumped up tire and took it to Big4tire and they said my stem and pressure sensor were damaged. I had them replace broken product. I returned to Walmart with receipt of my damage and they instantly paid for said mistake. Then the service manager went above and beyond and provided with light and I bought a jack and jacked my car up in there parking lot and took off remaining three tires and they placed new sensors in said tires. This was a two hour incident at 7pm at night in dark and the manger provided me with his personal flash light so I could see. I would recommend Walmart tire center to anybody and there sensor currently works great and a third of the cost. I paid more for one sensor at another shop then I did at Walmart for three. Thank you service center for helping me up to 8:30pm at night!”
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“I had issues with my vehicle regarding a faulty sensor needed to pass the inspection. Jess the lady at the front desk was very helpful, knowledgeable and was kind enough to drop me at my home after dropping off my car. They were done within the estimated time and she also offered to pick me up, the service was amazing. Will be coming here for my next service.”