West Gate Inn Nyack is a family-owned hotel that offers a friendly and welcoming atmosphere for guests. Many visitors appreciate the staff's helpfulness and good customer service, with some noting staff members who go above and beyond. The rooms are generally decent and suitable for quick stays, with some guests mentioning that they are comfortable and clean, although others have experienced issues such as noisy air conditioning, electrical outlets that don’t work, and occasional odors. The hotel’s location near the highway makes it convenient for travelers. Breakfast options have improved recently, featuring hot food, cereal, toast, and other items, although some guests found the food to be average or not hot enough. While the overall experience varies, many guests enjoy returning to this hotel because it feels more personal and family-like compared to larger chains. It is seen as a good medium choice for families or travelers seeking a place to rest with decent amenities at a reasonable price. Despite some minor issues with room appliances and noise, the hotel’s friendly staff and convenient location make it a popular spot for those visiting nearby areas or in need of an affordable stay.
Not a bad price considering the fact the AC sounded like a Cummins long block diesel motor and a puerto rican man kept asking one of the other tenants for money.
May 2025
I’m gonna wait until tomorrow when ,as per Ali the receptionist, I will get the refund for the 2 nights that I didn’t stay at the hotel to write my review. Expedia and you know that my family and I, for health reasons, couldn’t stay at the inn Please Do the right thing and refund my money
May 2025
Nice, average hotel and rooms. The customer service was excellent, especially Ali (that's what I understood). She was Great. Thank you! Customer service at the free bkfst buffet tho... not so much. Food was average and barely warm, let alone hot.
