Stop & Shop is a neighborhood grocer that has been serving communities for over 100 years. The supermarket chain is focused on offering a wide selection of products at great value, with a loyalty program that provides personalized offers and rewards points. Customers can choose to shop in-store or order online for delivery or pickup. While Stop & Shop generally receives positive feedback, some common issues are noted. The self-checkout scanners can sometimes experience internet glitches, and the quality of service at self-checkout can vary, with some staff being less customer-service oriented. Long checkout lines are also a frequent complaint. However, the overall store experience is praised, with the store described as big, fully stocked, and clean. The staff are said to have good attitudes, and the store management is noted for handling problems well and providing excellent customer service. One standout employee, Latoya from the deli department, is highlighted for going above and beyond to assist a customer. Stop & Shop is committed to fighting hunger in its communities and operates over 350 stores across the Northeastern United States, employing more than 50,000 associates. While not perfect, the supermarket chain generally provides a reliable shopping experience for its customers.
The folks are nice & welcoming!! They were pretty much stocked and I found everything I needed!!
July 2024
More registers please with human operators! And who ever packs the beer in the refrigerated section. Put cold beer on the front not the back!
April 2024
Shout out to Latoya from the deli department. Not only did she come out to give us an update on our order, but brought it to us while we were shopping. Anai g customer service!
