Olean Area Federal Credit Union is a local financial institution that aims to provide personalized and efficient banking services to its members. Despite some reported issues with online transactions and authorization, the credit union's staff is generally described as friendly and helpful in addressing member concerns. One member, Darla, particularly commended the credit union for its exceptional customer service when dealing with an overcharge from a car rental company. Another member expressed gratitude for the credit union's willingness to assist when other financial institutions were unable to do so. While the credit union's Saturday hours are limited to drive-thru services only, this information may not be readily available on online platforms, leading to potential inconvenience for some members. Overall, Olean Area Federal Credit Union appears to be a community-focused institution that values its members and strives to provide personalized financial solutions.
Prompt service, no long wait and pleasant staff. Amazing bank to work with. 10/10
November 2024
High Point helped me when nobody else would. The ladies are wonderful and very helpful. I will moving from my former bank and continue all of my financial obligations with them.
February 2024
This is a great credit union. I have been a member for many years!!!
